Cybersecurity Analyst

Vigilbase helps organizations improve security outcomes through practical cybersecurity operations advisory work Cloudflare solutions and Flarehawk our AI-native security operations platform.

We are hiring a remote Cybersecurity Analyst covering Asia hours. This role supplements our Africa and Dubai teams so Vigilbase can provide better follow-the-sun coverage faster response and stronger 24/7 support for customers.

• Monitor triage and investigate security alerts during Asia time-zone coverage.
• Support customer security operations escalations and incident workflows.
• Use Flarehawk and related tools to document investigations reduce noise and improve handoffs.
• Coordinate with Africa Dubai and North America coverage teams to maintain continuity.
• Write clear investigation notes customer summaries and escalation recommendations.
• Improve analyst playbooks shift handoffs and operational quality.

• Experience in SOC cybersecurity operations incident response IT security or technical support.
• Availability to work Asia business hours or agreed shift coverage.
• Strong written communication and careful handoff discipline.
• Understanding of alerts logs endpoint/network/cloud signals and investigation workflows.
• Comfort working remotely with distributed international teams.

• Experience with SIEM EDR Cloudflare cloud platforms ticketing systems or case management workflows.
• Experience in an MSP MSSP SOC or customer support environment.
• Relevant security certifications or equivalent practical experience.

• Help build a practical 24/7 security operations model across regions.
• Work with Flarehawk as a core part of the analyst workflow.
• Join a focused team where your operational discipline directly improves customer outcomes.