Compliance Manager

We are looking for a Compliance Manager (Customer Due Diligence) to lead our CDD team and take ownership of high-risk onboarding across corporate customers individuals and card this role you will manage a team of CDD analystsoverseeing their workload coaching and skill developmentand serve as the critical quality gate before cases reach the Head of Compliance and the Due Diligence Committee (DDC).

Beyond onboarding you will own periodic reviews and ongoing monitoring author the onboarding playbook utilized by the Operations team and ensure the division of responsibilities between Compliance and Ops remains clearly defined. You will also spearhead projects related to due diligence tooling and vendor governance. This includes ensuring that name-screening vendor configurations meet our standards and collaborating with the Product team to roll out new features responsibly from a compliance perspective.

• Lead and manage the CDD Analyst team overseeing workload distribution coaching and continuous professional development.
• Serve as the final quality gate for high-risk onboarding cases (corporate customers individuals and card programs) before they are escalated to the Head of Compliance for decisioning.
• Prepare comprehensive case details for the Due Diligence Committee (DDC) and attend meetings to walk through case specifics alongside the Head of Compliance.
• Develop author and maintain the onboarding playbook used by the Onboarding and Account Operations teams.
• Oversee end-to-end periodic reviews and ongoing monitoring workflows.
• Ensure a clear practical and effective division of responsibilities between the Compliance team and Operations.
• Manage due diligence tooling and vendor governance (e.g. name-screening configurations) working closely with Product to ensure tools and features are deployed responsibly.
• Drive cross-functional projects focused on continuously improving due diligence processes policies and system capabilities.

• 58 years of AML/CDD/KYC experience within banking payments FinTech or another regulated financial services environment.
• At least 12 years of direct experience managing or leading a team.
• Comfort making sound judgment calls in ambiguous or gray areas effectively balancing regulatory intent with business realities.
• Exceptional written communication skills with the ability to draft detailed case packs that hold up to rigorous committee and regulatory scrutiny.
• Bachelors degree or equivalent professional experience.
• Active CAMS (or equivalent) certification.
• Experience with card-issuing or card program due diligence.
• Prior exposure to digital assets stablecoins or cross-border payments.