Associate, Commerce Configuration & Operations
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Job Summary
Singtel is where Technology meets Purpose.
Were building an AI-first telco for the futureconnecting people businesses and communities through trusted networks intelligent digital services and next-generation technology.
From transforming everyday experiences in mobile broadband entertainment and lifestyle services to enabling enterprises with AI 5G cloud cybersecurity data centres and digital platforms we create the technology that powers how millions live work and connect.
At Singtel your work creates real impact. Youll solve meaningful challenges shape critical digital infrastructure and help build secure resilient and AI-enabled solutions that serve businesses digital ecosystems and communities across the globe.
This is where BIG Possibilities become reality. Whether youre engineering intelligent networks advancing sovereign AI cloud platforms strengthening cybersecurity designing seamless customer experiences or driving sustainable innovation youll be part of teams shaping the future of technology.
Backed by decades of expertise and driven by a culture of continuous learning and innovation Singtel offers the scale opportunities and support to help you grow your career while making a difference where it matters most.
How You will Make An Impact:
- Manage end-to-end commerce configuration execution across digital web and app journeys covering plans promotions pricing reflections campaign changes and related customer-facing setup.
- Drive readiness for weekly changes launches and BAU requests through accurate setup disciplined validation and first-time-right execution.
- Govern configuration quality and consistency by applying structured validation issue resolution and adherence to agreed operating processes.
- Support migration and transformation readiness by managing legacy clean-up new configuration setup and end-to-end checks across plan promo price and content reflections.
- Produce and maintain configuration documentation knowledge materials and execution guidelines to reduce key-person dependency and improve delivery scalability.
- Provide enablement and knowledge transfer to PM PO configuration and UAT stakeholders to improve understanding of setup logic dependencies and operational requirements.
Skills for Success:
- Degree in Information Technology or a related discipline.
- Minimum 2 years of relevant experience in digital configuration commerce operations campaign setup or related digital delivery roles. Telecom or digital commerce experience is preferred.
- Strong working knowledge of digital configuration across promotions pricing campaign setup validation and deployment support in multi-system environments.
- Strong coordination documentation stakeholder management and problem-solving skills with the ability to drive structured execution across multiple teams.
- Good understanding of customer-facing digital journeys configuration governance operational readiness and end-to-end reflection checks.
Are you ready to say hello to BIG Possibilities
Join Singtel to shape whats next and accelerate your career through meaningful work continuous learning and real impact.
Required Experience:
IC
About Company
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.
