AI Product Designer

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Role Overview

As an AI Product Designer you will turn product vision user needs and business requirements into clear and intuitive experiences for SAPs internal AI products tools and platforms.

You will work across the full design process from research and early concepts through prototyping validation implementation and launch communication. You will partner closely with Product Managers Engineers AI specialists and business stakeholders to simplify complex workflows and create solutions that are useful scalable and aligned with SAP design standards.

This is a multidisciplinary role combining product design UX research interaction and visual design motion design branding and product communication. Product design is the core of the role supported by strong visual storytelling and communication skills.

What youll do

Product Design and Delivery

• Own the design of new products features and functional modules from early exploration through implementation and iteration.
• Lead the end-to-end UX/UI process including research user flows wireframes prototyping visual design validation and developer handover.
• Translate complex AI capabilities technical constraints and business requirements into clear and intuitive user experiences.
• Develop user journeys service blueprints information architecture and experience maps where needed.
• Work with Product and Engineering to assess trade-offs shape product direction and ensure the final implementation reflects the intended experience.
• Review implemented designs and help resolve usability accessibility visual and interaction issues before release.

AI Experience Design

• Design AI-enabled experiences such as conversational interfaces assisted workflows recommendations automation and human-in-the-loop interactions.
• Consider how users understand and respond to uncertainty loading errors fallbacks and AI-generated outputs.
• Create clear ways for users to review edit approve correct or override AI-generated results.
• Apply responsible design principles including transparency privacy accessibility user control and appropriate human oversight.
• Explore new interaction models such as agentic multimodal and adaptive experiences when relevant to the product.

Research and Product Strategy

• Plan and conduct user interviews surveys usability tests and validation sessions then translate the findings into practical design recommendations.
• Use qualitative feedback and product data to identify friction prioritise improvements and support ongoing iteration.
• Facilitate design thinking co-creation and stakeholder workshops to frame problems generate ideas and align teams around a direction.
• Contribute a user-centred design perspective to product strategy roadmap discussions and prioritisation.

Design Systems and Content

• Create and maintain reusable components patterns and visual systems aligned with SAP Fiori and SAP design standards.
• Help define reusable patterns for AI interactions responsive behaviour motion and common system states.
• Maintain consistency across typography colour imagery layout and interface behaviour.
• Write or contribute to interface copy prompts guidance empty states error messages and onboarding content.
• Build accessibility and inclusive design into the design and review process.

Motion Branding and Product Communication

• Create product identities visual assets illustrations and communication materials that are distinctive while remaining aligned with SAPs corporate identity.
• Define and maintain a consistent visual direction across product interfaces presentations launch materials and other communication touchpoints.
• Produce product walkthroughs interface demonstrations feature videos launch content and motion graphics using tools such as Adobe After Effects.
• Use motion and storytelling to explain complex capabilities demonstrate product value and support product adoption.
• Design interface animations and transitions that clarify system behaviour and guide user attention.

What you bring

• 2 to 5years of proven experience in product design UX/UI design interaction design and motion design.
• A strong portfolio showing end-to-end product design work including research user flows prototypes visual systems and implemented products.
• High proficiency in Figma including prototyping component creation and design-system management.
• Strong visual and UI design skills with good judgement in typography layout hierarchy consistency and interaction details.
• Experience designing complex enterprise SaaS platform or workflow-based products.
• High proficiency in Adobe After Effects with experience creating product animations interface demonstrations or feature videos.
• Experience in branding and art direction including product identities logos visual assets and communication systems.
• Practical experience conducting UX research usability testing and user validation.
• A strong understanding of interaction design usability accessibility and human-centred design.
• Familiarity with AI-powered products and the design challenges associated with generative AI conversational interfaces automation and intelligent recommendations.
• Ability to work independently manage several design workstreams and take projects from ambiguity to delivery.
• Experience facilitating workshops and working with diverse stakeholders to turn discussions into clear design decisions.
• Strong communication and storytelling skills including the ability to explain design decisions and influence stakeholders.
• Experience working closely with Product Managers Engineers researchers and other cross-functional partners.

Preferred Qualifications

• Experience designing generative AI conversational agentic multimodal or automation-based products.
• Experience working on internal enterprise tools or platforms serving multiple user groups.
• Familiarity with SAP Fiori SAP design standards or another established enterprise design system.
• Knowledge of accessibility standards such as WCAG 2.2 AA.
• Basic understanding of HTML CSS front-end frameworks or design-to-development workflows.
• Additional experience in video editing illustration 3D or sound design.
• Experience working in agile distributed and multidisciplinary teams.

Portfolio Expectations

The portfolio should show the candidates individual contribution and decision-making not only the final visual output. Strong case studies will explain the problem the design process key trade-offs collaboration with the wider team and the impact of the work. Examples involving complex workflows enterprise products AI experiences motion design or design systems are especially relevant.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 456813 Work Area: Software-Design and Development Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid