2027 Bloomberg Customer Support Representative Early Professional Program (Mandarin Speaker) – January 2027
Job Summary
Industry-Leading Training
We invest heavily in your development from day one through an immersive 8-week training program designed to build your knowledge of Bloomberg products client workflows financial markets technical troubleshooting and service excellence.
Continuous Learning
Following training youll join a global team that supports clients around the clock while continuing to expand your expertise through hands-on experience mentorship and ongoing learning opportunities. Youll gain exposure to financial institutions market participants and Bloombergs technology solutions developing valuable skills in client engagement problem solving communication and technical support.
Bloomberg is committed to internal mobility and long-term career growth. Customer Support provides a strong foundation for a variety of career paths across the company including Analytics & Sales Data Enterprise Services Finance Product Support and Corporate Functions.
Who you are
You are naturally curious solution-oriented and energized by helping others succeed. You thrive in fast-moving environments enjoy solving problems and are motivated by delivering exceptional client experiences. You can quickly absorb new information balance multiple priorities and communicate effectively with a wide range of audiences.
Youll Need to Have
- Bachelors degree or equivalent experience and the ability to start a full-time role in January 2027
- Up to 3 years of work experience
- Fluency in written and spoken English and Mandarin as this role supports Bloomberg clients and business communications in Mandarin-speaking markets.
- Strong communication and customer service skills with the ability to support clients through phone email and messaging channels
- Demonstrated interest in financial markets technology and client-focused problem solving
- Strong analytical critical thinking and troubleshooting skills
- Ability to quickly learn new technologies and workflows while managing multiple priorities with accuracy and attention to detail
- Ability to work independently and collaboratively in a fast-paced global environment
- Intellectual curiosity a growth mindset and interest in building a long-term career at Bloomberg
- Experience in a client-facing customer service support or operations-focused role
- Interest in financial services fintech or capital markets
- Aptitude for troubleshooting technology-related challenges and navigating software-based environments
- Awareness of data privacy information security and responsible data handling practices
- Demonstrated initiative through internships leadership experiences projects extracurricular activities or community involvement
- A collaborative mindset and passion for improving client and team outcomes
Accommodations
Equal Opportunity
Required Experience:
Unclear Seniority
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more