IT Operations EUC Manager

Were looking for an End User Computing Manager to build and improve the workplace technology environment across need proactive and hands-on who can own employee devices corporate accounts SaaS access IAM asset management onboarding/offboarding automation and the overall digital employee experience.

Youll work closely with Security IT vendors and business teams to make sure employees have secure reliable and convenient access to the tools they need.

• Own and improve the end-user technology environment: laptops mobile devices corporate accounts SaaS access Google Workspace Slack
• Manage IAM SSO access policies and secure access to key SaaS applications
• Build and automate onboarding/offboarding workflows including account provisioning and access revocation
• Manage endpoint security and device lifecycle across remote and distributed teams
• Maintain asset management processes: hardware inventory regular reviews lifecycle replacement
• Oversee Service Desk and support operations ensuring fast and high-quality issue resolution
• Manage vendors SaaS providers licenses and contracts to avoid unused or overlapping tools
• Standardize EUC processes across the company and drive self-service automation and zero-touch provisioning

• 7 years in IT including 35 years in End User Computing Workplace Technology IT Support Management Client Services or Desktop Engineering
• Strong hands-on experience with Google Workspace and Slack administration
• Experience with IAM SSO IdP access management
• Experience with MDM / UEM tools such as Jamf Google Endpoint Management Workspace ONE or similar
• Understanding of endpoint operating systems: macOS Windows mobile platforms
• Experience with ITSM processes and tools: incident asset change management; Jira Service Management ServiceNow or similar
• Ability to work with vendors and managed service providers
• Proactive approach to identify problems and improve processes

• Certifications: Google Workspace Administrator ITIL v4 Jamf Certified PMP or similar
• Experience with self-service portals Slack bots or automated IT workflows
• Experience standardizing user environments during M&A or company scaling

• Fully remote work from anywhere in the world
• Flexible working hours focused on results
• 20 working days of vacation 12 additional bonus days
• Paid sick leave with no bureaucracy
• Compensation for courses certifications and training programs
• Real ownership of workplace technology in a fast-growing crypto ecosystem