Senior Customer Care Associate Jobs in Riyadh

Provide professional customer care service and work directly with Customer Care Management to ensure proper customer service is being delivered. Responsibilities Resolve service problems by clarifying the customers complaint determining the cause of the problem selec More...

We are seeking a skilled and experienced Customer Care Consultant to join our team in Riyadh Jeddah Saudi Arabia. As a Customer Care Consultant you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of cont More...

Opportunity to join an early-stage climate tech start up with global aspirations. Competitive compensation, including an attractive employee option program. Unlimited PTO and flexible working schedule. Stipend for home office setup and co-working space.

Degree in business administration or related field. Excellent communication skills. Ability to solve problems and meet customer needs. Ability to deal with difficult situations effectively. Knowledge of methods to improve customer services. Commitment to providing outstanding customer More...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journey Understand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manag More...

Learn about the products and services offered, including terms of sales, return and warranty policies. Setting targets for the sales department. Collaborate with the marketing department to prepare joint strategies. Monitor sales figures control and measure marketing. Evaluate monthly More...

University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...

Job Summary Receive the experience concept for customer care management processes for the respective assigned processes/ expertise areas Understand existing customer care services offered in Mobily at high level architecture. Detail the functional design (busi More...

Job Description Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Open More...

Deliver high quality support and operate as a safety net to customers of our SaaS product. Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries. Resolve customer inquiries in a timely More...

Interact with Breadfast customers over system, phone and email messages Determine customer needs and provide appropriate solutions Empathize with and prioritize customer needs Respond to customer inquiries on Breadfast social media channels Review customers’ feedback and o More...

Good English level Excellent communication skills in (written and verbal) Ability to communicate correctly and clearly with all customers Good comprehension skills - ability to clearly understand and state the issues customers present Ability to concentrate - follow customers is More...

Good English level Excellent communication skills in (written and verbal) Ability to communicate correctly and clearly with all customers Good comprehension skills - ability to clearly understand and state the issues customers present Ability to concentrate - follow customers is More...

An exciting opportunity has arisen for a Senior Associate with a strong background in Private Equity or Investment Banking to join a large family holding group based in Riyadh, KSA. This role is ideal for someone who thrives in a collaborative and inclusive environment, where their co More...

Lead the investment process, from sourcing, due diligence to execution, for companies at various stages in climate-related sectors. Engage deeply with portfolio companies, offering strategic guidance and assuming board advisory positions to foster growth. Drive fundraising efforts More...

Ensure compliance with GAAP and other regulatory requirements in the processing of financial transactions, accruals/prepayments, intercompany trading, and financial consolidations. Prepare monthly journal entries such as cash, payroll, benefits, etc. and update the general ledger a More...

Responsibilities:Manage all accounting transactions.Prepare budget forecasts.Publish financial statements on time.Handle monthly, quarterly, and annual closings.Reconcile accounts payable and receivable.Ensure timely bank payments.Compute taxes and prepare tax returns.Manage balance s More...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh Jeddah and Khobbar! How will you make an impact As a true ambassador of Cartier you will attend to aftersale clients at the boutique abiding by policies and procedures More...

Customer Communication: Handle incoming customer inquiries through phone calls, emails, direct messages on social media platforms, and WhatsApp messages promptly and professionally. Create personalized email and SMS content to enhance customer relationships and drive conversions. Mo More...