Guest Service Jobs in Kigali

We are seeking a friendly and professional Hostess to join our team. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet and welcome guests in a warm and professional mannerManage More...

Maintains a presence as requested at hotel / department meetings and committees.Always complies with Movenpick standards and regulations to encourage safe and efficient hotel operations.Actively participate in daily briefing daily warm up and department meetingsTrain and coach co More...

Responsible for signing in and out master keys daily.Maintain proper usage of cleaning supplies and equipment.Update and mark all public areas assigned to the PA attendant on their daily check list.Keep all supply closet and stores organized and clean.Empty vacuum cleaner each time it More...

Ensures all interactions with guests are handled professionally and with care adhering to hotels policies and procedures.Maintains and enforces all quality and service standards and procedures for Housekeeping Services.Conducts daily checks of guest floors public areas laundry area an More...

About the Role:We are seeking a dedicated and detail-oriented Housekeeping Floor Supervisor to oversee the cleanliness and maintenance of guest rooms and public areas. The ideal candidate will ensure that the housekeeping team delivers exceptional service maintaining high standards of More...

Consistently offers professional engaging and friendly serviceTo furnish new staff with appropriate style and sets of uniform.Records kept up to date and in line with standards set out; documentation saved and signed for.To collect all soiled uniforms separate into washing and dry cl More...

Operates Washing Machine Dryer Machine Pressing machine and basic knowledge in Dry cleaning Machine.Sorts F&B table napkins and table cloths according to their classificationWell informed in different types of chemicals.Convey monthly inventories.Organize linens and properly tuck More...

Consistently offers professional engaging and friendly serviceTo furnish new staff with appropriate style and sets of uniform.Records kept up to date and in line with standards set out; documentation saved and signed for.To collect all soiled uniforms separate into washing and dry cl More...

Prime Function:To assist the Finance Manager in ascertaining the completeness and accuracy of all the revenue earned by the organizationAny matter which may affect the interests of the hotel should be brought to the attention of the Management.Key Responsibilities:People ManagementEst More...

Guset Relations Manager - Movenpick Kigali Rwanda BASIC FUNCTIONUnder the guidance and supervision of the Rooms Division with Front Office Manager and within the limits of the established Movenpick Kigali policies and standard his/her responsibilities are to provide efficient per More...

The Front Office Manager is responsible for overseeing the day-to-day operations of the front office department ensuring that guests receive a warm welcome and efficient service. This role plays a critical part in the hotels success by creating a positive first impression and ensuring More...