Russian & English Customer Support Specialist

Russian & English Customer Support Specialist Build Your Career in Bucharest

Location: Bucharest Romania
Languages: Russian & English
Eligibility: Valid EU Passport Required

Are you someone who enjoys helping others solving problems and creating positive customer experiences We are looking for a Customer Support Specialist to join an international team in Bucharest where youll play a key role in ensuring customers receive timely and effective support.

Whether you already have customer support experience or are looking to further develop your skills in a dynamic environment this could be the opportunity youve been waiting for.

What Youll Be Doing

• Assist customers via phone email and chat in Russian and English.
• Address inquiries and provide practical solutions in a professional manner.
• Escalate more complex cases to the relevant teams when needed.
• Accurately document customer interactions and follow internal processes.
• Contribute to maintaining high service standards and customer satisfaction.

What Were Looking For

• Russian and English language proficiency.
• Currently residing in Bucharest Romania.
• Valid EU passport.
• Strong communication and interpersonal skills.
• A customer-first attitude with a solution-oriented approach.
• Ability to work well in a fast-paced team-oriented environment.
• Previous experience in customer service or support is beneficial but not essential.

Whats in It for You

• Competitive salary package.
• Performance-based bonus.
• Comprehensive training and onboarding support.
• Career growth opportunities within an international environment.
• A collaborative and multicultural workplace.

Ready for your next career move Wed love to hear from you.

Apply now or send your CV directly to: