HR Administration Senior Analyst with Dutch

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time HR Team Senior Analyst with Dutch in Cluj-Napoca were looking for

Your future role

Take on a new challenge and apply your HR expertise in a new cutting-edge field. Youll report to the HR Administration Team Leader and work alongside passionate motivated and dedicated teammates.

You will be accountable for delivering an outstanding employee and manager experience as part of our HR Operations Centre. Day-to-day youll work closely with teams across the business to enhance HR processes support compliance and ensure seamless operations.

Youll specifically take care of processing service requests and managing employee documentation but also handling payroll and employment-related queries.

Well look to you for:

• Handling service requests (e.g. creation of employee documentation payroll-related queries recruiting support) via Salesforce portal email chatter and/or phone and processing them using the Case Management Tool and/or relevant HR systems

• Creating and managing employee documentation including archiving

• Ensuring SAP/HR Connect data entry of organizational management and personal administration

• Providing first-level support for HR systems

• Handling payroll and employment-related queries

• Ensuring compliance with legal requirements for processing requests (e.g. Consent to Use of Data Security Questions)

• Following work instructions for the service/country relevant to the request and ensuring compliance with specific policies and procedures

• Keeping records of all open requests and conducting regular follow-ups until their completion

• Allocating requests with specific process/language/country requirements to the relevant colleagues as appropriate

• Creating or requesting supporting documents required for processing service requests

• Running standard and ad hoc reports on request for customers and other HR Operations stakeholders

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Proficiency in Microsoft tools: Word Excel PowerPoint

• Excellent customer and interpersonal skills

• A positive and proactive attitude with resilience under pressure

• Good customer service or HR knowledge

• Language proficiency: Dutch or French (Advanced); English (Advanced); Any other language is a plus

• Education: Degree-level qualification

Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Enjoy stability challenges and a long-term career free from boring daily routines

• Work with cutting-edge technologies and systems

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our inclusive and flexible working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development through award-winning learning

• Progress towards leadership roles or specialist career paths

• Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical pension)

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.