Front Office Assistant

Your team

You will be joining an agile team of 7 members. Our purpose is to facilitate and improve the administrative and operational activities that take place in our organization and ensure a positive experience in relation with colleagues partners clients and suppliers.

Professional opportunities 

You will have the opportunity to work in a continuous growing company enjoy a pleasant environment where you are encouraged and guided to achieve your professional goals.

Responsabilities

• Streamline Communication: Represent the organization as the primary contact point for all stakeholders ensuring smooth interactions and timely responses.
• Efficient Query Resolution: Manage all incoming calls and correspondence ensuring queries from employees and vendors are addressed swiftly and effectively.
• Organizational Efficiency: Coordinate employee schedules and manage conference room bookings to ensure optimal resource allocation and reduced scheduling conflicts.
• Cross-Departmental Collaboration: Collaborate with Finance HR and Accounting teams to manage contracts employee benefits and recruitment processes.
• Enhance Positive Experience: Ensure high-quality customer service and support during events helping create positive interactions for both internal and external stakeholders.
• Office Management and Safety Compliance: Oversee office supply management travel arrangements and ensure compliance with health safety and security protocols.

Qualifications :

Must have:

• Excellent communication skills
• Proactive and positive attitude
• Constructive and solution-oriented mindset 
• Good English knowledge 
• Able to initiate and develop professional collaborations with members across the organization
• Regular use of AI tools to improve productivity automate or reduce repetitive work support decision-making and deliver higher-quality outcomes.
• Ability to use AI tools responsibly by structuring effective prompts critically validating outputs understanding limitations and taking ownership of the final result.

Willing to develop: German language skills

Additional Information :

As a people-first organisation we believe diversity strengthens our teams and drives innovation. All employment decisions are based on merit skills and performance without discriminating based on any personal characteristic. This reinforces our commitment to providing an inclusive and respectful workplace.

At Accesa you can:

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing covering social physical emotional wellbeing as well as work-life fusion.

• Physical Wellbeing: Our wellbeing program includes medical benefits gym support and personalised fitness options for an active lifestyle complemented by team events and the Healthy Habits Club.
• Work-Life Fusion: In very dynamic industries such as IT the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
• Emotional Wellbeing: We believe that to maintain our overall health we need to invest in our mental wellbeing just as much as we do in our physical health social connections or in achieving work-life balance.
• Social Wellbeing: As a growing community in a hybrid environment we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.

Remote Work :

No

Employment Type :

Full-time