(FRA) Experienced Credit Management Accountant

Euromaster is hiring!

Contract Type: Unlimited

Location: Voluntari

Missions :
- Dunning & Payment Analysis: Analyzing account balances and issuing dunning letters to anticipate bad debt and highlight overdue invoices.

- Account Holds & Releases: Managing account statuses by applying blocks or releasing holds based on payment performance and risk level.

- Credit Limits: Reviewing adjusting and updating customer credit limits in accordance with company policy.

- Inbound Support & Guidance: Handling incoming calls and emails from Centers Sales teams and customers regarding credit issues and explaining payment conditions required to unblock accounts.

- Dispute & Litigation Management: Identifying reasons for payment issues coordinating with internal teams to resolve blockers and creating escalating and tracking litigation files for unresolved cases.

- Refunds : Processing customer refund requests.

• Language & Communication Proficiency: Fluent French to handle high-volume email workflows and answer incoming phone calls from customers and internal teams professionally.
• High Email Responsiveness: Efficient accurate and timely email management to ensure fast resolution of all incoming inquiries and requests from Centers Sales and clients.
• Reduced Overdue Exposure: Effective monitoring of dunning schedules to minimize high-risk aged balances and prevent overdue accumulation.
• Accurate Account Control: Strict timely execution of full customer account blocks and releases to protect cash flow while maintaining service continuity.
• Timely Litigation Management: Timely creation thorough tracking and seamless handoff of litigation files to external collection partners and legal entities

#LI-DNI

What were offering:

Competitive salary performance bonus

Christmas Easter & International Womens Day bonuses

Life insurance coverage

Financial support for life-celebration events

7Card sport & wellness access

Private medical care 24/7 medical hotline

Meal tickets canteen subsidy

Unlimited access to learning platforms trainings & conferences

Extra vacation days based on length of service

Birthday day off celebrate yourself

How we recruit:

Once you submit your application one of our recruiters reviews it. If your profile fits our role:

We have a HR Screen

We hold assessments to evaluate your language skills and competencies

We meet in a face-to-face (or online depending on the context) interview with an expert and the hiring manager

About us:

Euromaster is a wholly owned Michelins Group subsidiary.

Our mission is to offer tires services and fast-fitting maintenance to drivers and fleets with no compromise on safety.

• For all businesses and all consumers
• For all types of vehicles
• Offering a full range of products and services

9500 employees and 1771 franchisee partners are committed to delivering a best-in-class experience for drivers and fleets.

Our actions and interactions are driven by our core values:

Honesty Customer Care & Expertise