Customer Service Dutch speaker 100 Remote

Your new job

• An attractive mix of in- & outbound calls for appointment coordination and planning
• Customer preparation for their appointment in one of our 24 NL branches
• You know how important a good customer journey is and are actively engaged in improving our customer satisfaction.
• Identify customers needs clarify information research every issue and provide the best possible solution
• Simple process with help and support available
• Go the extra mile to engage customers; always a positive and a proactive approach even dealing with a complaint

Qualifications :

Your skills

• You enjoy helping customers at least 1 year of experience in customer service or customer relating sectors
• Very good written and spoken Dutch language skills
• Excellent communication skills accurate customer oriented friendly with a professional empathy

You get extra credits for

• Bachelors Degree
• Interest in the automotive sector

Additional Information :

Remote Work :

Yes

Employment Type :

Full-time