Collections Analyst with Spanish

Solenis is a leading global provider of water and hygiene solutions serving customers in more than 160 countries through innovative technologies services and sustainable solutions. Headquartered in Wilmington Delaware Solenis employs over 23000 professionals globally and was recognized as a 2025 Best Managed Company Gold Standard honoree.

At Diversey Romania A Solenis Company we help customers improve operational efficiency enhance product quality protect assets minimize environmental impact and create cleaner safer environments through innovative cleaning and hygiene solutions.

We are looking for a Credit & Collections Team Lead with Spanish to lead Credit & Collections activities and drive cash flow optimization by ensuring timely customer payments. The role combines team leadership customer relationship management process improvement and compliance with internal controls SOX requirements and company policies.

Responsibilities

• Lead and support Credit & Collections resources to maximize cash collection and improve accounts receivable performance.
• Manage collection activities for an assigned portfolio through phone email and collection tools.
• Oversee delinquent accounts payment plans escalations and complex customer situations.
• Drive process improvements and support the implementation of system enhancements.
• Partner with business units and key stakeholders to resolve disputes and improve collection results.
• Ensure compliance with internal policies controls and company standards.
• Maintain high-quality service confidentiality and professional conduct.

Qualifications

• Advanced English and Spanish language skills (C1/C2).
• Experience in Credit & Collections Accounts Receivable or Order-to-Cash processes.
• Good understanding of SAP and intermediate Excel skills.
• Strong communication customer service organizational and problem-solving skills.
• Ability to multitask prioritize and perform effectively in a fast-paced environment.
• Previous team leadership experience is an advantage.

Perks of Working with Us!

• Competitive salary bonuses & benefits budget
• Competitive Private Health and Life plans
• Recharge with extra vacation days & holiday allowance
• Hybrid working & great office space

Why Join Us

We understand that candidates may not meet every listed qualification. If your experience differs but you are excited about the opportunity and believe you can add value we would love to hear from you.

At Solenis our people are our greatest asset. We offer competitive compensation comprehensive benefits and opportunities for professional growth and development in a truly global organization.

Solenis is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race color religion sex sexual orientation gender identity national origin veteran status or disability.

Should you require assistance in applying for this opportunity please contact the Solenis HR team at