ESSENTIAL FUNCTIONS: Receives and processes incoming calls from customers. Responds to inquiries and determines the appropriate response or direction and proactively offers the most convenient solutions or options for the customer. Completes various operational processes to support c

ESSENTIAL FUNCTIONS: Receives and processes incoming calls from customers. Responds to inquiries and determines the appropriate response or direction and proactively offers the most convenient solutions or options for the customer. Completes various operational processes to support c

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