Resorts World New York

Works as a member of a cohesive management team that supports each others decisions and presents a united front to the staff.Functions as a role model to staff as well as to junior managers. Takes an active role in developing a loyal customer base through vowing to do whatever is nece

Works as a member of a cohesive management team that supports each others decisions and presents a united front to the staff.Functions as a role model to staff as well as to junior managers. Takes an active role in developing a loyal customer base through vowing to do whatever is nece

Key Responsibilities:Preparation and assessment of key banking and approval processes to include the following:Customer withdrawal requests such as retail cash withdrawals other fast-method withdrawals Customer refund request and Manual customer transactions including direct bank wire

Key Responsibilities:Preparation and assessment of key banking and approval processes to include the following:Customer withdrawal requests such as retail cash withdrawals other fast-method withdrawals Customer refund request and Manual customer transactions including direct bank wire

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom