Service Desk Manager Jobs in Doha

In-depth understanding of service desk operations and escalation procedures. Advanced troubleshooting analytical and problem-solving skills. Excellent customer service communication and stakeholder management abilities. Proven ability to lead coach and mentor junior Service Desk staff. Strong f...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

IT Service Manager:Lead and manage the day-to-day operations of the IT service desk team.Ensure timely and effective resolution of user issues incidents and service requests.Develop and maintain service level agreements (SLAs) and ensure targets are met.Monitor performance metrics and generate regul...