Service Desk Agent Jobs in Qatar

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

PURPOSE OF THE POSITION As Fabrication Project Engineer / Construction Engineering Specialist you will report to the Fabrication Manager and be an integral part of the COMP5 project within the Fabrication Department. KEY RESPONSIBILITIES Serve as the primary focal point of communication amongst Sub...

DescriptionAs a recognized authority and leading contributor this project management professional provides consistent innovative and high quality solution leadership. Responsible for guiding the successful implementation of non-routine and complex business solutions ensuring high quality and timely...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

In-depth understanding of service desk operations and escalation procedures. Advanced troubleshooting analytical and problem-solving skills. Excellent customer service communication and stakeholder management abilities. Proven ability to lead coach and mentor junior Service Desk staff. Strong f...

A Front Desk Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doingAs a Front Desk Agent you will play a pivotal role in delivering an exceptional guest experience from the mome...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

IT Service Manager:Lead and manage the day-to-day operations of the IT service desk team.Ensure timely and effective resolution of user issues incidents and service requests.Develop and maintain service level agreements (SLAs) and ensure targets are met.Monitor performance metrics and generate regul...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

We are currently looking for IT Service desk Manager for our Qatar operations with the following terms & conditions. Key Responsibilities:    Lead and manage the day-to-day operations of the IT service desk team.    Ensure timely and effective resolution of user issues incidents and service requests...

Responsibilities:Reporting to the Director of Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service.Greet check in and settle guest accounts while ens...

DescriptionPOSITION SUMMARYAs the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is high-touch personalized creative and original. It is brought to life by all...

We are currently looking IT Service Desk Engineer for our Qatar operations with the following terms & conditions.Skillset * Bachelors degree in IT Computer Science or related field (or equivalent experience). * Have solid experience in a helpdesk or technical support environment. * Strong knowledge...

Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.Planning and using efficient organizational skills to run the daily op...