Receptionist (Guest Service Agent)
Job Location:
Monthly Salary:
Posted on:
22 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Receptionist (Guest Service Agent)
We are looking for a friendly customer-focused Receptionist to join our team. The ideal candidate will be responsible for delivering exceptional guest experiences managing front desk operations handling member and guest inquiries coordinating bookings and promoting the club's services while maintaining high service standards.
Key Responsibilities:
- Welcome and assist members and guests professionally.
- Manage reception bookings and member records.
- Handle guest inquiries and resolve complaints promptly.
- Promote club memberships services and special offers.
- Process payments and maintain accurate records.
- Coordinate with internal departments to ensure seamless guest service.
Requirements:
- Degree or Diploma in Hospitality Management or a related field.
- Minimum 2 years of experience in hospitality front office or guest services.
- Excellent communication and customer service skills.
- Strong organizational and interpersonal abilities.
- Proficient in English; additional languages are an advantage.
- Positive attitude and professional appearance.
