Operations Manager

About the Role

We are looking for an experienced Operations Manager to lead workforce operations and service delivery across client sites in Qatar. You will own the operations function ensuring workforce deployment is timely compliant and cost-efficient and client service standards stay consistently high. This is a senior leadership role reporting directly to the Director.

Key Responsibilities

• Lead mentor and evaluate the operations team setting clear targets and driving performance.
• Oversee end-to-end workforce mobilisation including documentation accommodation transport and site readiness.
• Ensure uninterrupted manpower coverage by managing vacancies absences and daily attendance.
• Supervise site operations and workforce performance resolving issues quickly.
• Keep employee documents licences permits and insurance valid and audit-ready.
• Manage manpower suppliers monitoring performance SLAs and commercial terms.
• Ensure full compliance with Qatar Labour Law WPS and all regulatory requirements while maintaining accurate workforce data across HR and workforce management systems.
• Control accommodation transport and meal costs and deliver operational updates and monthly client reports with clear KPIs.

Qualifications & Requirements

• Bachelors degree in Business Administration Operations Management HR or a related field. A Masters degree or professional certification (e.g. MBA PMP CIPD) is preferred.
• Minimum 7 years of experience in workforce management manpower services or facility management with at least 4 years in Qatar and 3 years in a senior role leading teams.
• Strong working knowledge of Qatar Labour Law WPS work permits QID health insurance and accommodation standards.
• Proven experience in large-scale workforce mobilisation multi-site operations and managing manpower suppliers and contracted workforce.
• Strong leadership negotiation and stakeholder management skills.
• Proficiency in Arabic and English.
• Based in Qatar with a transferable QID and a valid Qatar driving licence.
• Preferred: Experience with HRMS ATS or attendance management systems.
  
  Application Requirement
  
  Please include your expected salary in QAR with your application. Applications without salary expectations will not be considered.