Lead Process Improvement Engineer
Job Summary
We are currently looking for an experienced Lead Process Improvement Engineer to join a leading Facilities Management operation in Qatar.
This role will focus on driving operational excellence continuous improvement and service performance across complex FM operations. The successful candidate will work closely with operational teams to identify improvement opportunities optimise processes and strengthen SLA/KPI performance.
Key Responsibilities:
Lead process improvement initiatives across FM operations
Review existing workflows and identify efficiency and performance gaps
Analyse SLAs KPIs and operational performance data
Conduct root cause analysis and develop corrective/improvement actions
Drive cost optimisation and operational efficiency initiatives
Develop and standardise processes procedures and best practices
Support operational audits and performance reviews
Work with cross-functional teams to implement and track improvement initiatives
Prepare reports and recommendations for senior management
Requirements:
Degree in Engineering or a relevant technical discipline
Strong experience in process improvement operational excellence or continuous improvement
Lean Six Sigma certification/experience is mandatory
Strong knowledge of RCA process mapping KPI/SLA analysis and performance improvement methodologies
Strong analytical and problem-solving capabilities
Experience within Facilities Management O&M engineering or a similar operational environment is highly preferred
Excellent communication and stakeholder-management skills
GCC/Qatar experience would be an advantage