End User Support
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Job Summary
Provide remote and on-site technical support to MOJ users across 20 locations.
Troubleshoot Windows operating systems Microsoft Office email clients and other software.
Install and configure PCs printers scanners and other peripherals.
Diagnose and resolve hardware software network connectivity and server-related issues.
Manage IT hardware and software inventory updates patches and antivirus.
Handle help desk tickets provide VIP support and prepare service reports.
Follow ITIL policies and procedures for end-user support.
University degree in Computer Science IT or equivalent.
CompTIA A ITIL Foundation Microsoft 365 and CCNA certifications.
Minimum 4 years of relevant desktop hardware and software troubleshooting experience.
Strong Windows support and network troubleshooting skills.
Fluent in both Arabic and English.
Required Skills:
- Minimum 2 years of relevant experience as a Mason preferably in construction industrial or infrastructure projects. - Good experience in brickwork blockwork plastering concrete repair screeding and finishing works. - Ability to read basic construction drawings measurements levels and specifications. - Knowledge of mortar preparation concrete mixing alignment leveling and finishing techniques. - Ability to use hand and power tools related to masonry work. - Physically fit and capable of working in demanding site conditions. - Good understanding of construction safety procedures and PPE requirements. - Immediate joiners with a valid QID are preferred.
About Company
601 employees
Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.
