Email Security Administrator

1. Platform Administration & Monitoring

• Perform daily administration and health monitoring of the email security gateway
  
• Ensure system availability performance and stability
  
• Monitor dashboards alerts and security events in real time
  

2. Policy Management & Optimization

• Configure maintain and tune email security policies
  
• Manage anti-spam anti-phishing malware filtering and spoofing protection rules
  
• Continuously improve filtering accuracy and reduce false positives/negatives
  

3. Quarantine & Mail Handling

• Review quarantined emails and support safe release workflows
  
• Validate false positives and ensure secure message delivery
  
• Handle user requests related to blocked/quarantined emails
  

4. Mail Flow & Integration Support

• Troubleshoot end-to-end mail flow issues across on-premises gateway and Microsoft 365
  
• Manage SMTP routing mail connectors and relay configurations
  
• Ensure seamless integration between security gateway DNS and email systems
  

5. Threat Investigation & Response

• Investigate spam phishing malware spoofing and impersonation attempts
  
• Perform log analysis and correlate security events
  
• Support incident response in coordination with SOC teams
  

6. Security Protocol & Email Authentication

• Manage and validate SPF DKIM DMARC and TLS configurations
  
• Ensure email authentication standards are correctly implemented and enforced
  

7. Collaboration & Escalation Management

• Coordinate with infrastructure network SOC and messaging teams
  
• Work with vendors for issue escalation RCA tracking and resolution follow-up
  

8. Reporting & Audit Support

• Generate operational and security reports (threat trends blocked mail system health)
  
• Support internal and external audit requirements
  
• Maintain documentation for configurations incidents and changes
  

9. Change & Maintenance Support

• Support system upgrades patches and maintenance activities
  
• Execute change requests following approval processes
  
• Ensure minimal disruption during updates and migrations