Community Engagement Coordinator

The Community Engagement Coordinator delivers hands-on operational and administrative support to strengthen strategic relationships for HEC Paris Doha connecting with alumni prospective and current participants corporate and government stakeholders and partners. The role supports outreach planning event logistics communications and follow-up. It also maintains accurate CRM data and produces recurring engagement reporting to help the team track impact and identify opportunities.

Alumni and Stakeholder Support

• Support delivery of the annual engagement plan and monthly touchpoints.
• Maintain and update stakeholder records mailing lists and contact preferences in the CRM.
• Serve as a first point of contact for general alumni and stakeholder inquiries escalating as needed.
• Manage invitations RSVP lists confirmations and attendance tracking for meetings and events.
• Maintain an outreach tracker for follow-ups commitments and next steps.

Events Operations

• Coordinate logistics for community and alumni events (registrations venues vendors guest lists run-of-show support post-event follow-up).
• Support on-site delivery including evening and weekend events when required.
• Support executive protocol basics (VIP lists seating guidance briefing notes and hosting requirements) in coordination with the Head of Community Engagement and the Events team.

CRM Data and Reporting

• Apply data hygiene standards tagging segmentation fields duplicates consent and coordinate fixes with relevant teams.
• Collect and organize engagement data (attendance feedback referrals inquiries).
• Prepare recurring reports for internal use weekly RSVP and follow-up status monthly engagement summary quarterly KPI pack.

Communications and Content Support

• Support outbound communications to alumni and stakeholders email newsletters WhatsApp groups where appropriate and social channels.
• Draft and proofread bilingual communications (Arabic and English) and coordinate approvals.
• Coordinate simple creative briefs and ensure outputs follow brand guidelines.
• Work closely with Marketing Programs Admissions Sales and Alumni teams (Doha and Paris) to deliver engagement initiatives.

Qualifications :

Education and experience

• Bachelors degree in Business Communications Marketing or related field. 
• 5 years of relevant experience in education events external relations membership/community engagement and/or communications.

Skills and competencies

• Advanced proficiency in Microsoft Office (Word PowerPoint Excel). Expected Excel skills trackers - pivots basic reporting.
• Comfortable working with CRM systems and contact databases. Salesforce preferred.
• Fluent English and Arabic. French is an advantage. 
• Strong verbal and written communication skills as well as proofreading discipline. 
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal skills and confident working with senior stakeholders with discretion and confidentiality.
• Ability to coordinate across multiple stakeholders and workstreams with strong attention to detail and quality. 
• Comfortable working with templates and briefing/design workflows to meet brand standards.

Ways of working

• Core hours aligned to business needs with flexibility for evenings and weekends during peak periods.
• A proactive solutions-oriented approach in a fast-paced environment.

Additional Information :

Prerequisite

Eligible candidates must be current residents of Qatar and hold a valid Qatar ID. International applications will not be considered for this role. 

Disclaimer 

This job description is only a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties. The responsibilities tasks and duties of the jobholder might differ from those outlined in this job description and other duties as assigned may be part of the job.

Employment Eligibility

If selected for a job at HEC Paris in Qatar you will have to provide:

1. An original or a true copy of your Police Clearance Certificate (PCC) of your country of nationality attested by the Qatar Ministry of Foreign Affairs*; and
2. A true copy of your highest Educational Certificate attested by the Qatar Ministry of Foreign Affairs**.

*Candidates born in Qatar are exempt from providing an attested PCC. **Candidates who graduated from a university in Qatar are exempt from getting their Educational Certificate attested.

Getting your personal documents attested is a lengthy process. We encourage you to get your documents attested early in the recruitment process to reduce administrative delays upon hire. 

Remote Work :

No

Employment Type :

Full-time