Business Analyst (ICT Governance)
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Experience Required:
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Job Summary
- Establish and maintain IT governance frameworks policies and reporting structures.
- Track KPIs strategic initiatives and operational performance ensuring timely execution and visibility.
- Standardize program and project delivery processes and ensure adherence across teams.
- Monitor governance compliance and strengthen accountability in reporting and execution.
- Identify and drive continuous improvement initiatives to enhance efficiency and service delivery.
- Manage enterprise risks (ERM) ensuring proactive identification and mitigation.
- Engage with stakeholders and customers providing regular updates on performance risks and key initiatives.
- Foster strong relationships and enhance customer satisfaction through effective communication and service improvements.
Required Skills:
- Bachelors or Masters degree in Information Technology Computer Science or a related field. - 8 years of experience across IT domains with at least 3 years in a similar governance-focused or customer-facing role. - Relevant certifications such as ITIL COBIT PMP or equivalent are highly preferred. - Proven expertise in establishing and managing IT governance frameworks and aligning IT strategy with business objectives. - Experience in IT program governance delivery frameworks and process standardization. - Strong knowledge of project management methodologies and governance best practices. - Experience in IT audits compliance and quality assurance reviews.
About Company
0-50 employees
Black & Grey HR is a talent acquisition company that can redefine the concept of ‘experience’ in the recruitment process & build great employer brands. We understand that technological advancements, including mobile internet, social media, automation and artificial intelligence, are ... View more
