Banquet Captain (Ladies Only)

POSITION SUMMARY

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton Doha we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years our 5-star resort features 374 elegantly designed rooms & suites award-winning restaurants world-class Spa facilities with a state-of-the-art Fitness Center and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether youre savoring an afternoon tea in our lobby lounge watching the city skyline sparkle by night in one of our restaurants or celebrating an important event The Ritz-Carlton Doha presents a truly remarkable setting for lifes most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion genuine care dedication and pride we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton Doha we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package inclusive of accommodation flight tickets transportation meals and more:

1. Exclusive training and leadership development programs
2. Recognition and rewards for exceptional service
3. Preferential Members Rates at Marriott Hotels Globally
4. Dining & Wellness discounts for your family and you
5. Medical Insurance Coverage
6. An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

The Banquet Captain is responsible for supervising banquet service operations to ensure the flawless execution of events in accordance with The RitzCarlton Gold Standards. This role leads banquet service associates during functions ensuring exceptional guest experiences through personalized service attention to detail and operational excellence.

Key Responsibilities

Service & Guest Experience

• Lead and supervise banquet service staff during meetings conferences weddings and special events.
• Ensure all events are executed according to event orders (BEOs) brand standards and guest expectations.
• Anticipate guest needs personalize service and create memorable experiences consistent with The RitzCarlton service values.
• Serve as the primary point of contact during events to handle guest requests concerns and service recovery when needed.
• Maintain professional service etiquette and appearance at all times.

Operational Execution

• Conduct preevent briefings to communicate event details service sequence and assignments.
• Coordinate with Culinary Sales Stewarding and Event Management teams to ensure seamless event flow.
• Confirm correct setup of function rooms including table arrangements décor audiovisual support and service equipment.
• Supervise food and beverage service to ensure correct timing presentation quality and temperature.
• Monitor compliance with food safety hygiene and alcohol service standards.

Leadership & Team Management

• Assign duties and manage staffing levels during events.
• Coach motivate and support banquet associates to maintain high service performance.
• Assist with training new team members and reinforcing brand service standards.
• Model RitzCarlton leadership behaviors and promote a respectful inclusive work environment.

Administrative & Quality Control

• Verify accuracy of BEOs guest counts menu selections and timing.
• Ensure billing accuracy by confirming consumption charges and event completion details.
• Maintain cleanliness organization and proper handling of banquet equipment and storage areas.
• Participate in daily lineups departmental meetings and continuous improvement initiatives.

Required Skills & Qualifications

• Previous banquet or food & beverage supervisory experience preferably in a luxury hotel environment.
• Strong leadership communication and interpersonal skills.
• Excellent attention to detail and ability to multitask in a fastpaced environment.
• Solid understanding of banquet service styles (plated buffet cocktail family style).
• Working knowledge of food safety hygiene and beverage service standards.
• Ability to work flexible shifts including evenings weekends and holidays.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

In joining Marriott Hotels you join a portfolio of brands with Marriott International.Be where you can do your best workbegin your purposebelong to an amazing global team andbecome the best version of you.