AMI System Operator
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Job Summary
- Monitor and manage AMI systems including Head End System (HES) Meter Data Management (MDM) and communication networks.
- Ensure continuous and seamless communication between smart meters and central systems.
- Identify troubleshoot and resolve AMI system issues related to connectivity data flow and performance.
- Perform first-level diagnosis of communication failures and network performance issues.
- Escalate complex or unresolved technical issues to higher support levels or vendors as per procedures.
- Analyze AMI operational data and generate system performance insights and reports.
- Coordinate with IT metering telecom and field teams to ensure system reliability.
- Support system configuration updates and minor enhancements under supervision.
- Maintain system logs incident records and operational documentation.
- Ensure compliance with ISO ISMS BCMS and cybersecurity policies.
- Adhere to corporate Health & Safety and operational procedures.
- Perform any other tasks assigned by the supervisor.
Requirements
- Bachelors degree in Electrical Engineering IT or related discipline.
- Minimum 4 years of relevant experience in AMI system monitoring MDM/HES operations or similar environments.
- Proficiency in AMI systems and operational software tools.
- Knowledge of smart metering technologies and communication protocols.
- Strong analytical reporting and coordination skills.
- Good communication and teamwork abilities.
- Written and spoken English is essential; Arabic is preferred.
Required Skills:
NEBOSH IGC Certification (Mandatory) Previous experience working on QE shutdown projects Minimum 35 years of relevant HSE experience in Oil & Gas Petrochemical or Industrial projects Strong knowledge of occupational health safety regulations and risk management practices Excellent communication and reporting skills Ability to work effectively in a fast-paced shutdown environment
About Company
601 employees
Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.
