Guest Services Jobs in Doha

Process all reservation requests changes and cancellations received by phone fax or mail.  Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.  Explain guarantee special rate and cancellation policies to callers.  Accommodate and document...

DescriptionJOB SUMMARYImplements quality assurance processes and verifies training and development activities are strategically linked to the companys mission vision brand standards and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level...

What are we looking forA Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Knowledge of paediatric CPR / first aid and...

Key Responsibilities:Supervise the day-to-day operations of MICE events including meetings conferences corporate events and exhibitions.Coordinate with clients to understand their event requirements and ensure all specifications are met.Liaise with internal departments (catering audiovisual housekee...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs g...

The Vessel Supervisor is responsible for overseeing vessel operations to ensure safe efficient and compliant marine activities. The role involves coordinating with vessel crew port authorities and shore-based teams to ensure operational excellence adherence to maritime regulations and timely complet...

You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye.You are a key person in the delivery of our guest service experience and will serve as a guide ambassador and source of information for the hotel.While the main responsibility is to...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

We are seeking an experienced and customer-focused Bell Captain to join our prestigious hotel in Doha Qatar. As the leader of our bell staff you will play a crucial role in ensuring exceptional guest experiences from arrival to departure.Oversee and coordinate the bell staff team providing leadershi...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

Actively participate in the Kids Club program.Ensure that all activities are performed according to resorts program and policies.Ensure the area is clean and well maintained.Ensure the childrens safety during games and fun activities at all times.Report any issues and any injury or accident to the K...

As a Recreation Attendant you are responsible to provide warm engaging and authentically local personalized service to all guests who utilize the facilities  What you will be doing: Actively engage with guests and assist in all guests needs which may include but are not limited to: issuing towels is...

DescriptionPOSITION SUMMARYAnswer phones take dining reservations and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests a...

What you will be doing:Greet and assist guests visitors and staff in a friendly and professional mannerAnswer and direct incoming calls promptly and accurately using a multi-line phone systemProvide information about services promotions rates schedules and facility policiesConduct outbound calls to...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the app...

A In Room Dining Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.What will I be doingAs an InRoom Dining Captain you will oversee the organi...

Job PurposeThe Kids Club Attendant is responsible for delivering a safe engaging and memorable experience to our young guests at the Kids Club. This role ensures that all children enjoy a variety of fun educational and interactive activities while upholding the high standards of luxury and service e...

The candidate must be able to:Answer telephone within 3 rings using correct salutations and telephone etiquette.Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.Communicate reservation /cancellation changes to management as they arise througho...

The Spa Receptionist serves as the first point of contact for guests visiting the spa. This role is responsible for creating a warm and welcoming environment handling all front desk operations efficiently managing appointments and ensuring exceptional guest service throughout the spa experience.Key...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...