Agent Jobs in Qatar

Responsibilities:Ensure all Standard Operating Policies & Procedures are adheredEnsure guest requests are handled in a timely mannerBe fully knowledgeable of hotel facilities and ensure to keep informed all changes and additions    Be familiar with all daily events and functions within the hotel and...

Responsibilities:Reporting to the Fairmont Gold Manager and assistant manager responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service.Greet check in and settle Fairmont Gold guest accounts while ensuring...

To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties.To take personal responsibility for the s...

Responsibilities:Reporting to the Director of Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service.Greet check in and settle guest accounts while ens...

Process all reservation requests changes and cancellations received by phone fax or mail.  Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.  Explain guarantee special rate and cancellation policies to callers.  Accommodate and document...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

EOE/AA/Disabled/VeteransWhat are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

EOE/AA/Disabled/VeteransA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore must offer an excellent service and influence the Guest decision to stay at the property. What will I be doingAs a Reservation Agent you will serve as the first line of inqui...

Reservation AgentThe Reservation Agent will be responsible for handling incoming calls emails and online bookings assisting guests with room reservations and providing exceptional service. This position requires attention to detail excellent communication skills and the ability to multitask effectiv...

What you will be doing:Greet and assist guests visitors and staff in a friendly and professional mannerAnswer and direct incoming calls promptly and accurately using a multi-line phone systemProvide information about services promotions rates schedules and facility policiesConduct outbound calls to...

We are currently looking Call Centre Agent for our Qatar operations with the following terms & conditions.TECHNICAL SKILLS & WORK EXPERIENCE:Required skills and qualifications:- Male Arabic.- Great communication skills in English and Arabic.- Passion in servicing 1 year experience in same role or si...

Key Responsibilities: Willing to work in 24-hour shifting Respond promptly to customer inquiries via phone email chat or in person. Provide accurate information about products services policies and promotions. Handle and resolve customer complaints efficiently and professionally. Maintain a high...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Manage all incoming booking inquiries ensuring accurate input of details and maximizing occupancy across the Resort.Provide professional friendly and knowledgeable support to guests travel agents and corporate clients.Upsell room types packages and services while adhering to pricing strategies and s...

We are currently looking  Contact Centre Agent for our Qatar operations with the following terms & conditions.TECHNICAL SKILLS & WORK EXPERIENCE:  Required skills and qualifications:  -           Male Arabic.-           Great communication skills in English and Arabic.-           Passion in servicin...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...