Remote Itinerary Creator
San Juan - Puerto Rico
Job Summary
We are seeking an organized and detail-oriented Remote Itinerary Creator to support clients by coordinating itinerary service requests maintaining accurate records and ensuring a smooth experience from initial inquiry through completion. This fully remote role is ideal for individuals who enjoy organization communication and providing exceptional customer support in a virtual environment.
The successful candidate will communicate with clients to understand their needs research available service options coordinate scheduling and confirmations maintain documentation and provide timely updates throughout the process. This role requires strong organizational skills attention to detail and the ability to manage multiple priorities while working independently.
- Communicate professionally with clients to understand their needs and preferences
- Research available options and prepare recommendations based on client requirements
- Coordinate and confirm service arrangements while ensuring accuracy
- Maintain organized records and update information within internal systems
- Respond to client inquiries and provide timely status updates
- Review documentation for completeness and accuracy
- Collaborate with team members to ensure a consistent client experience
- Participate in onboarding and ongoing training programs
- Excellent written and verbal communication skills
- Strong organizational and time-management abilities
- High level of attention to detail
- Comfortable using email web-based platforms and digital communication tools
- Ability to work independently in a remote environment
- Customer service administrative hospitality or coordination experience
- Fully remote work environment
- Flexible scheduling
- Comprehensive onboarding and ongoing training
- Supportive and collaborative team culture
- Opportunities for professional development and skill growth
Applicants must be at least 18 years of age and legally authorized to work in one of the following:
- United States
- United Kingdom
- Australia
- Spain
- Mexico
- Latin America