Sedaf Muhammed J M

Sedaf Muhammed J M

Data Analyst
UAE
English, Malayalam
Internship On-site

About Me

Data Analyst with an Integrated M.Sc. in Computational Statistics and Data Analytics and hands-on experience from a Data Analyst internship in Dubai. Skilled in SQL, Power BI (DAX, Power Query), Python and Excel, with pr…

Experience

Data Analyst Intern

Al Wafaa Group (Daidu.ai) · Dubai, UAE
Jul 2025 - Apr 2026 · 9 months

<ul><li>Served as Team Lead for Daidu.ai at Al Wafaa Group in Dubai, taking ownership of the team’s work on CRM, automation and marketing deliverables.</li><li>Led the setup and management of workflows in Zoho CRM, Zoho Desk, Zoho Books and Zoho Flow to support day-to-day business operations.</li><li>Organized customer and lead data in Zoho CRM so client records stayed structured and accessible.</li><li>Supported customer service and ticket handling through Zoho Desk, and finance-related processes through Zoho Books.</li><li>Built Google Sheets automations to reduce manual data handling and repetitive reporting.</li><li>Planned and ran email and SMS marketing campaigns using Mailchimp and Zoho.</li><li>Presented AI and automation solutions to SME clients to show how these tools could improve their business processes.</li></ul>

Skills

Python SQL Power BI Power Query DAX Excel MySQL PowerPoint Word ChatGPT Claude Gemini Zoho Zapier Make n8n NumPy Pandas Matplotlib Seaborn scikit-learn Data Cleaning Data Preprocessing Data Visualization Exploratory Data Analysis Dashboarding KPI Reporting
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