About Me
Customer service and hospitality professional with experience in telecommunications, banking customer support, and hotel operations. Holds a Bachelor's degree in English from Assiut University. Experienced in communicati…
Customer service and hospitality professional with experience in telecommunications, banking customer support, and hotel operations. Holds a Bachelor's degree in English from Assiut University. Experienced in communicating with customers, handling requests, solving problems, and coordinating service delivery. Seeking to contribute to a professional hotel, guest services, or customer support team.
Experience
Call Center Agent
<p>Responded to customer needs and helped address inquiries and service-related problems.<br>
Applied patience and customer-focused communication in service interactions.</p>
Order Taker Housekeeping
<p>Received and recorded guest requests related to housekeeping.<br>
Coordinated with housekeeping staff to support timely service delivery.</p>
Waiter
<p>Served food and beverages to guests in a hospitality environment.</p>
Call center agent
<p>Handled customer inquiries and worked to resolve service-related issues.<br>
Used clear communication and patience when assisting customers.</p>
Call center agent
<p>Handled customer inquiries and worked to provide practical solutions to customer problems.</p><p> Used patience and clear communication when dealing with different customer needs.</p>