Al-Alsun graduate in Russian language and literature, with hands-on experience in commercial translation, subtitling, tourism operations, and high-volume multinational customer care. Skilled in cross-cultural communicati…
Al-Alsun graduate in Russian language and literature, with hands-on experience in commercial translation, subtitling, tourism operations, and high-volume multinational customer care. Skilled in cross-cultural communication and commercial coordination . A dedicated member of the Russian House Club, actively engaged in language-related events and professional training programs. Passionate linguist with a proven track record in multilingual communication and drive for continuous language acquisition.
<p>Provided end-to-end customer support via phone and email in Russian and English, assisting international customers with booking inquiries and discrepancies, cancellations, and service-related issues.<br>
Coordinated with international cross-functional teams to resolve booking issues, process real-time updates, and ensure accurate and timely communication.<br>
Adapted to high-volume workloads and fast-paced operational environments while maintaining service quality and adhering to established customer care standards.</p>
<p>Managed commercial sales documentation and coordinated communication between Egyptian headquarters and Russian-speaking business partners to support import and export operations.<br>
Translated business contracts, shipping documents, purchase orders, and commercial correspondence between Arabic, Russian, and English, ensuring accuracy and clarity.<br>
Maintained communication with Russian-speaking clients and business partners, conducted post-sales follow-ups, and supported compliance with contractual terms and operational requirements.</p>
<p>Trained in CAT Tools, audiovisual translation, subtitling, and transcription.</p>
<p>Completed professional training in tourism industry operations.</p>
<p>Participated as an engaged participant.</p>
<p>Managed event registration and coordinated interactions with Russian experts.<br>
Gained industry insights into nuclear energy and international cooperation.</p>
<p>Participated and worked collaboratively within a student media team in designing digital artworks and illustrations for university events.</p>
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