About Me
Artificial Intelligence graduate from Tafila Technical University with hands-on experience in deep learning, NLP, and IoT analytics. Developed innovative AI solutions, including Arabic Fake News Detection and Fire Detect…
Artificial Intelligence graduate from Tafila Technical University with hands-on experience in deep learning, NLP, and IoT analytics. Developed innovative AI solutions, including Arabic Fake News Detection and Fire Detection for Drones using CNN. Skilled in Python, ML frameworks, and data analytics, with strong problem-solving and communication abilities. Eager to contribute to impactful AI projects through entry-level roles or internships.
Experience
Academic & Media Coordinator - Freelance
<p>Prepared and supported English conversation foundation courses<br>
Assisted in developing course materials and learning activities<br>
Collaborated with the academic team to enhance content quality<br>
Contributed to social media content creation and planning<br>
Edited videos and designed visuals for marketing purposes<br>
Supported brand presence through creative and engaging designs</p>
Academic & Media Coordinator - Freelance
Prepared and supported English conversation foundation courses, Assisted in developing course materials and learning activities, Collaborated with the academic team to enhance content quality, Contributed to social media content creation and planning, Edited videos and designed visuals for marketing purposes, Supported brand presence through creative and engaging designs
CRM - Customer Relations
<p>Responded to customer inquiries and provided timely support<br>
Resolved complaints and ensured a positive experience<br>
Directed visitors to relevant departments when needed<br>
Coordinated with teams to follow up on requests<br>
Engaged with potential candidates and supported hiring activities<br>
Maintained professional communication in a fast-paced environment</p>
Promoter – OMODA & JAECOO Motors
<p>Engaged potential customers in friendly conversations to create interest<br>
Collected visitor information (with consent) for follow-up by the sales team<br>
Demonstrated the features, technology, and specifications of the displayed cars<br>
Maintained a professional appearance consistent with the car brand’s image<br>
Answered basic inquiries about pricing, financing options, warranties, and availability<br>
Shared customer feedback with management to improve promotional strategies</p>
Customer Service Agent
<p>Greeted visitors warmly and provided information about event schedules, attractions, facilities, and directions<br>
Answered inquiries regarding ticketing, entry requirements, parking, shuttle services, and accessibility<br>
Distributed brochures, maps, and event guides<br>
Escalated unresolved issues to supervisors or relevant departments<br>
Directed visitors to designated entrances, seating areas, and activity zones<br>
Relayed visitor feedback, recurring issues, or service gaps to management<br>
Assisted with online or on-site registration for workshops, cultural activities, or shows</p>
CRM - Customer Relations
Responded to customer inquiries and provided timely support, Resolved complaints and ensured a positive experience, Directed visitors to relevant departments when needed, Coordinated with teams to follow up on requests, Engaged with potential candidates and supported hiring activities, Maintained professional communication in a fast-paced environment
Promoter – OMODA & JAECOO Motors
Engage potential customers in friendly conversations to create interest, Collect visitor information (with consent) for follow-up by the sales team, Demonstrate the features, technology, and specifications of the displayed cars, Maintain a professional appearance consistent with the car brand’s image, Answer basic inquiries about pricing, financing options, warranties, and availability, Share customer feedback with management to improve promotional strategies
Customer Service Agent
Greet visitors warmly and provide information about event schedules, attractions, facilities, and directions, Answer inquiries regarding ticketing, entry requirements, parking, shuttle services, and accessibility, Distribute brochures, maps, and event guides, Escalate unresolved issues to supervisors or relevant departments, Direct visitors to designated entrances, seating areas, and activity zones, Relay visitor feedback, recurring issues, or service gaps to management, Assist with online or on-site registration for workshops, cultural activities, or shows
CyperShield - Internship
<p>Completed an internship with JODDB, specializing in Python programming, IoT integration, and Big Data solutions to support real-time analytics<br>
Developed and optimized data pipelines using advanced Python libraries, improving dataset processing efficiency for IoT applications<br>
Collaborated in a multidisciplinary technical team, enhancing communication, problem-solving, and project coordination skills<br>
Applied analytical techniques to large datasets, enhancing decision-making accuracy through actionable intelligence<br>
Achieved Cisco IoT Fundamentals: Big Data & Analytics certification, strengthening expertise in emerging technologies and scalable data architectures</p>
JODDB – Jordan Design & Development Bureau
Completed an internship with JODDB, specializing in Python programming, IoT integration, and Big Data solutions to support real-time analytics, Developed and optimized data pipelines using advanced Python libraries, improving dataset processing efficiency for IoT applications, Collaborated in a multidisciplinary technical team, enhancing communication, problem-solving, and project coordination skills, Applied analytical techniques to large datasets, enhancing decision-making accuracy through actionable intelligence, Achieved Cisco IoT Fundamentals: Big Data & Analytics certification, strengthening expertise in emerging technologies and scalable data architectures