Technical Lead Principal ServiceNow Developer

Technical Lead / Principal ServiceNow Developer Join Our Growing Digital Transformation Team

Welcome to Demant and the IT Service Mgmt. area

When you become part of the Demant familyyou also become part of our quest to make a life-changing difference for over 500 million people all over the world who suffer from hearing loss. Working with us you will be part of a world-leading hearing healthcare group that develops manufactures and sells highly advanced market-leading hearing solutions diagnostic equipment and personal communication.

Purpose of the position

Were looking for a Lead ServiceNow Developer who will help take ownership & develop our Connect (ServiceNow) platform in Demant and help us push the boundaries of it. Youll play a key role in designing developing and optimizing solutions across the platform and business ensure they are scalable secure & follow best practice and are aligned with business needs. Its a hands-on technical role with real influence. Youll be part of our ITSM team working with skilled colleagues across both development and operations of the platform.

Were not looking for someone to just keep the lights on. We want someone who wants to build improve challenge and help us take ServiceNow to the next level.



Working with us You will receive

• Full-time work agreement with a permanent contract after 3 months
• Hybrid working model (2 days per week in the Szczecin/Warsaw office) or remote
• Social benefits (private medical health care insurance sport card benefit cafeteria program and more)
• Scandinavian culture and care about equity independence open dialog and work-life balance
• Learning and development opportunities adapted to your needs and supporting your growth
• Opportunity to empower highly skilled Agile teams working with cutting-edge technology for hearing aids
  

What tasks are waiting for you

• Develop & Operate the ServiceNow platform (Connect) across Demant
• Design best-practice solution & standards to ensure a stable scalable & reliable platform
• Own your solutions endtoend from idea & design to implementation & operations
• Continuous development & improvement of the platform and modules today we have ITSM CMDB ITOM Workflow Data Fabric and HRSD modules
• Take lead in shaping our technical ServiceNow roadmap and best practices & governance for the platform through close sparring & guidance with leadership stakeholders and team
• Support the scaling of IT solutions to Enterprise level with focus on driving efficiency for our users on cross-company processes
• Act as a technical lead within the ServiceNow area guiding solution design and development standards across the platform
• Support and mentor team members by sharing technical knowledge best practices and architectural guidance

It would be great if you have

• Solid experience as ServiceNow developer understanding the platform setup & capabilities
• Strong understanding and experience within CMDB (CSDM) or ITSM ITOM discovery & service mapping and data modelling is key for the perfect candidate
• Comfortable with scripting (JavaScript/Glide) and setup integrations after best-practice (REST SOAP MID Server Workflow Data Fabric).
• The ability to take ownership support or make decisions on your own and drive solutions forward
• Ability to speak up on solutions or decisions you dont agree to and challenge status quo
• A collaborative mindset you enjoy working with others not just coding in a corner
• Experience in a Technical Lead / Principal Developer role within ServiceNow or enterprise platform environments
• Ability to guide technical direction influence solution design decisions and support the growth of other developers

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