Team Leader, Windows Engineering Support Hub (MFD)

Were looking for a Team Leader to join our new global Windows Engineering Support Hub based in Gniezno. This role will be key in establishing a new department supporting engineering activities for global organizations offering a unique opportunity to build a team from the ground up and shape its processes and ways of working.

As Team Leader you will build guide and develop the team while implementing effective tools systems and processes. By coordinating technical activities supporting engineers and driving continuous improvement you will contribute to higher productivity improved quality and stronger collaboration across VELUX Window Product Development.

This is a chance to define how the department operates and foster a strong service-oriented team culture focused on delivering value together.

Meet your Team

The Team Lead will guide a team of four (two documentation specialists and two engineers) ensuring stable development environments well-coordinated workflows and a strong customer-oriented service mindset toward engineering and project stakeholders.

We welcome candidates with previous experience in people coordination but we are also open to individuals with strong potential who have taken on informal leadership or coordination responsibilities.

In addition to leadership duties the role requires a strong focus on hands-on technical support planning and cross-functional coordination. You will enable development teams to deliver high-quality products efficiently and consistently.

The team in Poland will work closely with colleagues in Denmark where most core development takes place providing valuable international exposure from day one.

Your responsibilities:

• Lead coach and develop the engineering support team ensuring clear direction and accountability
• Manage onboarding and offboarding ensuring smooth transitions and effective knowledge transfer
• Plan and prioritize workload balancing daily operations with development tasks
• Act as the main coordination point for engineering support ensuring clear communication and alignment
• Build strong relationships with engineering leaders project managers and stakeholders
• Monitor performance and continuously improve team capabilities and service quality
• Ensure clarity in roles responsibilities and processes
• Support engineers with daily tasks and technical problem-solving
• Assist with development tools systems and engineering changes
• Maintain and update documentation procedures and guidelines
• Coordinate technical inputs across engineering manufacturing and projects
• Support audits compliance and design reviews
• Identify and implement improvements in processes tools and ways of working
• Promote knowledge sharing training and onboarding within the team
• Participate in some occasionally business trips

What you will bring into the organization:

• Masters degree in Engineering or a related field
• Certification in CAD/PDM/PLM tools
• 47 years of experience in a CAD specialist or similar role
• Proficiency in CAD/PDM tools (e.g. SolidWorks SW-PDM) and CAD/PLM systems (e.g. Creo Windchill)
• Experience in engineering support development operations or technical coordination
• Experience mentoring coaching or coordinating team activities (candidates without formal leadership titles but with relevant experience are also encouraged to apply)
• Good understanding of engineering systems product development processes and technical documentation
• Ability to interpret and clearly communicate complex technical information
• Comfortable working in cross-functional and international environments
• Professional proficiency in spoken and written English

We are looking for individuals with strong coordination and stakeholder management addition you bring:

• A structured analytical and detail-oriented approach
• High motivation to drive success both individually and as part of a team
• A service-minded attitude with strong problem-solving skills
• A proactive reliable mindset with the ability to work independently and collaboratively
• The ability to balance hands-on support with leadership responsibilities
• Flexibility and adaptability in a dynamic environment

What we offer

We believe in building a workplace where people feel valued supported and empowered to grow. Heres what you can expect:

• A respectful and supportive culture based on trust
• Stable employment with a company present in Poland for over 35 years
• A friendly engaged team with plenty of opportunities to grow and learn (including Nordic walking running club and a speedway fan club)
• Annual bonus
• Flexible working hours
• Hybrid working model (although we expect 3 days on site)
• Private medical care life insurance and a Multisport card
• Employee Pension Scheme (3.5%) fully funded by VELUX (offered after the first 6 months of employment)
• Support through our Social Fund including holiday subsidies and gifts for employees and their children
• Co-financed summer camps for children
• Access to company sports and hobby clubs (e.g. run club)
• Support from the VELUX Employee Foundation
• Discounts on VELUX products and more

Ready to apply

Learn more about the VELUX Group online at where you can read more about working at our company and what to expect of our recruitment process.

We look forward to receiving your application and CV as soon as possible. We are conducting interviews on an ongoing basis until we have the right match.

All inquiries will be treated confidentially.

Equal Opportunity Employer

VELUX as well as sister companies is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees it is the policy of VELUX to recruit hire train and promote persons in all job titles without regard to race color religion sex age disability protected veteran status national origin sexual orientation or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.