ServiceNow Project Manager Contract Role

ServiceNow Project Manager - Contract Role

Location:Warsaw

Remote Status: Hybrid

Contract Type:Contract
Duration (months): 5

• Lead ServiceNow delivery coordination as single point of contact for resourcing and scheduling

• Work with a global technology consultancy on enterprise-scale ServiceNow implementations

• Apply 8-10 years of project management experience in an Agile delivery environment

• Manage stakeholder relationships across multiple teams and geographies

Company Overview

Our client is a global technology consultancyspecialisingin enterprise digital transformation and ServiceNow implementations. They work with majororganisationsacross multiple sectors delivering complex projects that improve operational efficiency and service delivery. With a strong focus on Agile methodologies and continuous improvementtheyvebuilt a reputation for delivering high-quality solutions on time and within budget. Their collaborative culture values technical excellence clearcommunicationand professional development.

Theyreseeking an experienced ServiceNow Project Manager to join their Warsaw hub on a contract basis. This role offers the opportunity to take ownership of delivery coordination across multiple ServiceNow projects working with experienced architects and cross-functional teams.

Position Overview

As ServiceNow Project Manageryoullown delivery coordination for the Warsaw hub acting as the single point of contact for resourcingschedulingand accountable for SLA adherence andutilisationreporting ensuring smooth project execution across multiple workstreams. This role combines technical ServiceNow knowledge with strong project management capabilities requiring you to balance stakeholder expectations managerisksandmaintaindelivery momentum across Agile sprints.

Responsibilities

• Coordinate ServiceNow project delivery including scoping and resource allocation

• Manage risks and issues escalating appropriately tomaintainproject momentum

• Execute Agile delivery practices including sprint planning and backlog management

• Plan capacity across the hub ensuringoptimalresourceutilisation

• Report on SLA adherence and teamutilisationusing ServiceNow PPM and PMO tools

• Build andmaintainstakeholder relationships across internal and client teams

• Handle escalations and resolve conflicts to keep projects on track

• Coordinate onboarding for new team members joining the hub

Requirements

• 8-10 years of project management experience

• Proven experience in ServiceNow project deliveryscopingand coordination

• Strong understanding of risk and issue management practices

• Demonstrated Agile delivery execution experience

• Experience with capacity planning sprintmanagementand backlogprioritisation

• Working knowledge of ServiceNow PPM PMO and reporting tools

• Excellent stakeholder management skills across multiple teams andorganisations

• Proven ability to handle escalations and resolve conflicts effectively

• PMP certification or equivalent

• Agile certification (Scrum MasterSAFeor similar)

• ServiceNow CSA certification (preferred)

Benefits

While specific benefits for thiscontractrole will be discussed during the application processyoullwork within a collaborative environment that values technicalexpertiseand professional the opportunity to work on complex ServiceNow implementations building your skills across project coordination stakeholdermanagementand Agile delivery. The role offers exposure to enterprise-scale projects and the chance to work alongside experienced ServiceNow architects and technical specialists in a supportive team-focused setting.

How to Apply

To apply for this role pleasesubmityour CV using the form below or email