Service System Engineer

Req nr: 527451

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Service System Engineerin Katowice PL were looking for

Your future role:

Well look to you for:

• Providing technical support and troubleshooting for service activities
• Developing technical concepts and customer-focused solutions
• Supporting maintenance and field engineering operations
• Collaborating with project quality and customer teams
• Preparing technical documentation and service reports
• Driving continuous improvement and service performance
• Ensuring high levels of customer satisfaction and support.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Bachelors degree in Engineering Information Technology Electronics Automation or a related field or equivalent experience
• 3 years of experience in service engineering maintenance technical support or a similar role
• Experience or understanding of Field Engineering and Service Operations
• Ability to investigate troubleshoot and resolve technical issues
• Experience in developing technical concepts and customer-oriented solutions
• Strong analytical and problem-solving skills
• Good communication and stakeholder management skills
• Fluent in English
• Fluent in Polish
• Ability to work effectively with cross-functional teams
• Willingness to travel occasionally to support customers and projects.

Things youll enjoy

Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Collaborate with cross-functional teams and helpful colleagues

• Utilise our supportive and dynamic working environment

• Contribute to innovative projects

• Benefit from our investment in your development through award-winning learning

• Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical sport card)

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.