Service Asset and Configuration Management Specialist
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology
AtCytiva one ofDanahers15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. Andby harnessingDanahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.
Working atCytivameans being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines new medicines and cell and gene therapies.
AtCytivayou will be able to continuously improve yourself and us working on challenges that truly matter with people that care for each other our customers and their patients. Take your next step to an altogether life-changing career.
Learn about theDanaher Business Systemwhich makes everything possible.
The Service Asset & Configuration Management (SACM) Specialist is responsible for ensuring the accuracy integrity and governance of IT asset and configuration data across the enterprise.
The role maintains and evolves the Configuration Management Database (CMDB) and asset repositories enabling reliable incident resolution effective change management and accurate impact analysis. This position plays a critical role in improving operational stability audit compliance and service visibility across all IT domains.
This position reports to the ServiceNow Platform Lead part of the Infrastructure and Operations team.
What you will do:
- Maintain CMDB accuracy and integrity ensuring configuration items and relationships are complete and reliable.
- Manage asset and CI lifecycle from onboarding through to updates and retirement.
- Drive data quality improvements including audits remediation of gaps and governance enforcement.
- Leverage ServiceNow and discovery tools to automate and optimize asset and configuration data ensuring visibility of dependencies across the technology stack.
- Define and enforce SACM processes and governance working with IT domain owners (EUC Network Infrastructure Applications) to ensure consistent adoption.
Who you are:
- BS or BA degree in a STEM related field or related experience.
- Minimum 10 years experience in service management operations management or a related role.
- Strong hands-on experience with ServiceNow CMDB including class modelling CSDM CMDB population methods Discovery Service Mapping integrations manual data governance and CMDB health.
- Proven experience in Service Asset and Configuration Management process management in medium to large-scale enterprise environments with ability to translate business and technical requirements into effective CMDB models.
- Strong analytical and communications skills with a focus on data quality and consistency and willingness to collaborate with infrastructure application security and ITSM teams.
#LI-KS1
Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Required Experience:
IC
About Company
WHO WE ARE We are a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world. These are the moments that make a difference. Performing a delicate operation on an unborn baby. Minimizing waste at ever ... View more
