Senior Test Practitioner

Division: Group Business Solutions (GBS)

Role overview

To strengthen our Testing Center of Excellence (TCoE) we are looking for a Senior Test Practitioner with strong experience in enterprise testing and quality engineering.

This role plays a key part in shaping and driving testing strategy governance and capability development across IT divisions programmes and delivery teams. You will act as a senior expert and trusted advisor promoting modern risk-based and value-driven testing practices aligned with Agile DevOps and regulatory expectations.

Beyond strategy you will actively support transformation by coaching teams influencing stakeholders and embedding sustainable improvements across the organisation.

Key responsibilities

1. Testing strategy & governance

• Drive consistency and quality across testing practices while ensuring flexibility for different delivery contexts
• Review challenge and refine test strategies at programme product and EPIC level to ensure they are risk-based proportionate and auditable
• Define and maintain enterprise testing standards KPIs and governance principles
• Contribute to the evolution of the testing operating model (roles decision forums accountability escalation paths)
• Assess testing maturity identify gaps and define pragmatic improvement actions

2. Modern testing practices & delivery enablement

• Accelerate the adoption of modern quality engineering practices across teams
• Promote practices such as BDD TDD contract testing service virtualization test automation and continuous testing within CI/CD pipelines
• Encourage pragmatic adoption of AI in testing balancing innovation value and governance
• Support the evolution of testing frameworks in complex environments (cloud OpenShift Infrastructure as Code)

3. Transformation & capability uplift

• Contribute to the enterprise-wide testing transformation roadmap
• Define scalable testing capabilities and support their adoption across teams
• Translate strategy into operational reality through coaching guidance and practical frameworks
• Develop reusable assets (standards templates playbooks metrics frameworks reference architectures)
• Support business cases and demonstrate the value of quality initiatives through measurable outcomes

4. Leadership & community development

• Strengthen the testing capability across the organisation
• Provide coaching and mentoring to test engineers test leads and delivery teams
• Contribute to communities of practice knowledge-sharing initiatives and training materials
• Ensure TCoE guidance remains practical relevant and aligned with field realities
• Promote a quality-first and continuous improvement culture

5. Stakeholder & vendor management

• Act as a credible expert and influence decision-making at all levels
• Communicate testing risks priorities and trade-offs to senior stakeholders
• Support governance of external vendors and service providers
• Contribute to RFI / RFP activities (requirements evaluation criteria recommendations)
• Drive alignment across diverse stakeholders through expertise and influence

Required experience & technical skills

• Strong experience in enterprise testing strategy governance and quality assurance in complex organisations
• Minimum 10 years of experience in testing including at least 3 years in a similar senior or CoE role
• Deep understanding of risk-based testing test planning defect management and audit evidence
• Strong knowledge of Agile DevOps and large-scale delivery models
• Hands-on experience with modern quality engineering practices: shift-left BDD TDD contract testing automation at scale
• Good understanding of CI/CD pipelines continuous testing and release quality gates
• Experience in testing maturity assessments and process improvement frameworks
• Strong knowledge of test data management and environment management
• Good understanding of non-functional testing (performance resilience reliability operability)
• Ability to define and interpret KPIs dashboards and quality metrics
• Experience in regulated environments (audit traceability compliance)
• Familiarity with testing operating models and CoE structures

Key soft skills

• Strong strategic mindset with the ability to link testing decisions to business value and risk reduction
• Excellent communication skills with the ability to explain complex testing topics to senior stakeholders
• Strong influencing skills and ability to drive alignment without formal authority
• Coaching mindset with a focus on capability development and knowledge sharing
• Strong collaboration skills across Product Engineering Operations and Risk
• Ability to lead change and embed new practices sustainably
• Pragmatic decision-making balancing quality ambitions with delivery constraints
• Strong analytical and problem-solving skills
• High level of credibility resilience and professionalism in complex and regulated environments

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