Senior Manager, Learning Content Developer and Storyteller

Senior Manager Learning Content Developer and Storyteller

Inflancka office - hybrid mode

Salary: 180000 PLN to 220000 PLN gross per year. Placement within the range will depend on objective criteria including experience skills and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.

About this job

The Sr. Manager Learning Content Developer and Storyteller shapes learning into clear engaging and actionable experiences for a global audience. 

This role combines strong writing content design storytelling and learner empathy to translate complex business process and programme information into practical resources employees can understand trust and apply across regions functions and time zones. 

By bringing structure clarity and narrative to learning content the role strengthens the quality consistency usability and impact of NIQs global learning resources across Workday Learning knowledge hubs programme communications and other learning channels. 

The role applies a storyteller mindset to create meaningful learner journeys practical scenarios and compelling narratives that make learning more relevant memorable inclusive and actionable. 

Working closely with subject matter experts programme owners HR Learning & Development HRIS Compliance facilitators vendors and business stakeholders the Sr. Manager Learning Content Developer and Storyteller develops learner-facing assets programme narratives launch communications and knowledge resources that support global capability priorities and improve the learner experience at scale. 

Responsibilities

Create compelling global learning content 

• Create update format and maintain high-quality learner-facing materials including learner guides facilitator guides participant workbooks quick reference guides FAQs job aids toolkits knowledge articles campaign content and process documentation. 
• Translate complex business technical process or policy information into clear concise engaging and accessible content for diverse global audiences. 
• Use storytelling techniques learner scenarios examples and narrative structure to make learning content relatable memorable and easier to apply in real work contexts. 
• Develop programme narratives launch communications campaign assets learning nudges and reinforcement materials that connect learning objectives to business priorities and learner needs. 
• Support the creation and maintenance of learning content in Workday Learning and other learning platforms ensuring content is easy to find navigate understand and use. 
• Build and maintain digital learning modules using Easygenerator  Synthesia and Articulate ensuring content is engaging accessible on-brand and aligned to learning objectives. 
• Apply clear writing accessibility localisation formatting branding and content quality standards so resources are consistent inclusive professional and globally scalable. 

Strengthen knowledge management and learner enablement 

• Maintain learning content repositories documentation libraries version control processes naming conventions and content governance standards. 
• Ensure learners facilitators HR teams and stakeholders have the right resources to access deliver and apply learning content effectively. 
• Review existing content to identify duplication gaps outdated materials usability issues and opportunities to simplify or improve the learner experience. 
• Contribute to continuous improvement efforts that improve content quality reduce recurring support questions and support learning delivery at scale. 

Use storytelling to strengthen learning impact 

• Shape learning content into clear narratives practical scenarios and learner journeys that make concepts easier to understand and apply. 
• Use storytelling techniques to create stronger learner connection increase engagement and improve retention of key messages. 
• Partner with subject matter experts and programme owners to identify real examples business context and moments that bring learning to life. 
• Ensure storytelling supports the learning objective reflects the NIQ context and strengthens the overall learner experience. 

Partner with stakeholders to improve content impact 

• Work closely with subject matter experts and programme owners to clarify learning needs gather source content and shape resources that are learner-centred and outcome-focused. 
• Support global learning programmes with practical content plans review cycles timelines and launch-ready materials. 
• Use feedback learner questions support trends and stakeholder input to continuously refine materials and improve usability. 
• Help embed consistent content standards across global learning assets so resources feel connected credible easy to navigate and aligned through a clear learning narrative. 

Qualifications

• 35 years of experience in Learning & Development content development instructional design communications knowledge management HR or a similar function. 
• Strong experience creating editing and maintaining learner-facing materials such as guides job aids FAQs communications toolkits process documentation knowledge articles and launch content. 
• Hands-on experience creating digital learning content in Easygenerator Synthesia and Articulate is required as NIQ learning content is developed and maintained through these platforms. 
• Demonstrated ability to translate complex or technical information into clear concise engaging and accessible content for global audiences. 
• Demonstrated ability to use storytelling learner scenarios examples or narrative techniques to bring learning content to life and strengthen learner engagement and retention. 
• Experience partnering with subject matter experts programme owners facilitators vendors and cross-functional stakeholders. 
• Strong writing editing organisation stakeholder management communication customer service and problem-solving skills. 
• Excellent attention to detail with the ability to manage multiple priorities review cycles and deadlines simultaneously. 
• Experience supporting content in Workday Learning or another learning management system is strongly preferred. 
• Familiarity with instructional design principles adult learning methodologies accessibility standards localisation considerations or digital learning best practices is preferred. 
• Advanced proficiency in Microsoft Office applications particularly PowerPoint Word Excel and Teams 

#LI-Hybrid  #LI-HL1

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

For more information visit

Want to keep up with our latest updates

Follow us on: LinkedIn  Instagram  Twitter  Facebook

Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

No

Employment Type :

Full-time