Senior Manager Integrated Customer Supply EMEA
Job Summary
Job Description:
Role Overview:
At Huntsman Advanced Materials we are building a customer-focused integrated supply chain organization that combines Customer Service and Supply Planning to deliver outstanding service and operational excellence.
We are looking for aSenior Manager Integrated Customer Supply EMEAto play a key leadership role in this transformation.
This position offers the opportunity to lead a regional team influence critical business decisions and drive improvements that directlyimpactcustomer satisfaction supply reliability and business performance. Working at the crossroads of Commercial Manufacturing Logistics Procurement and Planning you will help shape how we serve our customers while developing a high-performing team for the future.
We are looking for someone who is an inspiring people leader thrives in a fast-paced environment and brings practical supply chainexpertisecombined with a passion for developing others.
Do you thinkyourethe right fit for this opportunity Apply today!
Role Responsibilities:
As aSenior Manager Integrated Customer Supply EMEA you willbe responsible for:
Leadership and development of customer supply teams and process delivery execution.
Creating an engaging collaborative and customer-centricteamculture.
Managing customer order fulfilment activities and supporting efficient Order-to-Cash execution.
Acting as the primary escalation point for customer service and supply-related issues.
Ensuring supply plans effectively balance inventory demand capacity and serviceobjectives.
Driving customer satisfaction through proactive communication and problem resolution.
Partnering closely with Sales Manufacturing Logistics Procurement Planning Marketing and Key Account teams.
Supporting business growth by maximizing service performance while managing operational risk.
Facilitating alignment and decision-making during supply constraints and escalation situations.
Leading continuous improvement initiatives across Customer Service and Order-to-Cash processes.
Driving standardization KPI visibility automation and digital supply chain capabilities.
Supporting change management and organizational transformation activities.
Coaching developing and creating growth opportunities for team members.
Experience and Competencies:
What we are looking for:
Masters Degree in Supply Chain Operations Engineering or Business
APICS CSCP/CPIM certification
5-10 yearseexperiencewithin Supply Planning Customer Service Customer Supply orrelatedSupply Chain function.
Proven experience managing customer orders service delivery and escalations while ensuringa high levelof customer satisfaction.
Demonstrated experience balancing demand supply inventory and capacity to achieve service and business objectives
Experience leading developing and coaching teams while driving engagement accountability and performance
Experience managing complex customer issues supply disruptions and operational risks whilemaintainingcustomer confidence and business continuity
Experience delivering measurable improvements in customer satisfaction and service performance
Experience leading process improvement automation or organizational transformation initiatives in a supply chain environment.
Experience working in complex stakeholder environments across multiple functions.
Experience working in SAP environments.
Strong communicationand stakeholder management skills.
Strong decision-making and escalation management capability.
Customer-focused mindset with a commitment to service excellence.
What next
If you would like to join an innovativecollaborativeand multicultural team please apply now. Your application will beforwardedtoaTalent Acquisition Partner who willstrive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.
About Us:
At Huntsman we pride ourselves on being a people-oriented organization.
We welcome the talentexperienceand fresh ideas that employees at all stages of their careers from interns to seasoned professionals bring to Huntsman.
In return we offer you the opportunity to become an integral part of a dynamic industry-leading company where safety and ethics always come first.
Additional Locations:
Required Experience:
Senior Manager
About Company
Huntsman Corporation is a publicly traded global chemical manufacturer of differentiated and specialty chemicals serving a diverse range of consumer and industrial end markets.