Salesforce Business Analyst

Function

Were Hitachi Vantara the data foundation trusted by the worlds innovators. Our resilient high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data.

If youve seen the Las Vegas Sphere youve seen just one example of how we empower businesses to automate optimize innovate and wow their customers. Right now were laying the foundation for our next wave of looking for people who love being part of a diverse global team and who get excited about making a real-world impact with data.

Meet our Team
We represent Hitachi Vantara business operations to support cross functional business units and teams across the enterprise. Working together we establish business relationships while working to understand business challenges both internally and externally to enable success with our customers. Teamwork and collaboration is key and our goal is to bring value to every line of business and we need people like you to help us be successful.

What youll be doing
A Salesforce Business Analyst that works to apply their advanced knowledge of their job area and seeks to work in a collaborative environment with a proactive mindset to support the business across multiple different areas.

What you bring to the team

• Salesforce Admin skills (certification preferred or 2 years admin experience)

• In depth knowledge of Salesforce Sales Cloud Salesforce Service Cloud Salesforce Community and the platform

• Excellent communication skills

• Experience with Agile methodology including Jira as toolset for Scrum development

• Experience with change management and training delivery

• Skills to include analysis programming and configuration of end user applications and/or systems software including: Analyzing detailed business/functional/technical requirements and specifications for the application

• Coding internally developed applications and/or configuring commercial-off-the-shelf (COTS) applications using programming scripting and database languages

• Supporting application testing deployment maintenance and evolution by correcting programming errors responding to scope changes and coding application enhancements

• Ability to work independently but work also in a team environment

• Self-motivated accountable and highly organized

• Skilled in Excel Visio SQQL and other tools for system and solution designs

• Other responsibilities may include: managing projects/processes working independently with limited supervision coaching and reviewing work and ability to deal with difficult and complex problems

#LI-MS3

Were a global team of innovators. Together we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future this is the place to fulfil your purpose and achieve your potential.

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.

We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.

Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.