Sales Specialist eCommerce

Role purporse: Support the Ecommerce Sales team in the day-to-day commercial execution of ecommerce customers ensuring smooth promotion implementation product setup marketplace operations and accurate sales reporting.

• Support the planning and execution of customer promotions including promotional mechanics pricing and follow-up.
• Manage Amazon ASIN creation/opening product onboarding content coordination and issue resolution.
• Analyze sell-in sell-out and promotional performance data to identify opportunities and support business recommendations.
• Support product launches assortment updates and SKU maintenance across ecommerce platforms.
• Coordinate with customers internal teams and distributors to ensure timely execution of commercial activities.
• Monitor promotional performance sales results stock availability and identify execution gaps.
• Prepare regular sales promotion and customer performance reports.
• Support ecommerce forecasting order tracking and sales administration.
• Maintain accurate product and customer master data.
• Follow up on customer requests and ensure timely resolution of operational issues.
• Support Ecommerce KAMs in Amazon Allegro and other key ecommerce customer activities and projects.
  
  

Ideal Experience & Qualification:

• 13 years of experience in Sales Ecommerce Customer Service or a related commercial role
• Advanced Excel skills and strong analytical capabilities; experience with Power BI is a plus
• Understanding of ecommerce and marketplace dynamics
• Detail-oriented with strong follow-up and execution skills
• Good communication and stakeholder management skills
• Proactive organized and able to manage multiple priorities
• Experience with Amazon Seller/Vendor Central ASIN management or other ecommerce platforms is a strong advantage
  
  

Key Competencies:

• Proven sales mindset with strong commercial acumen
• Solid analytical and conceptual thinking combined with a hands-on operational approach
• Excellent communication and presentation skills
• Fluent in English
  
  

Ways of Working:

• Self-motivated and proactive with a strong can-do attitude
• Ability to prioritize effectively in a fast-paced environment
• Strong sense of ownership and entrepreneurial mindset

Personal Attributes:

• Collaborative team player thriving in cross-functional environments
• High level of resilience and assertiveness
• Strong self-reflection and continuous improvement mindset

Analytics & Business Support:

• Analyze sales promotional and assortment performance to identify opportunities and execution gaps
• Prepare regular business reports dashboards and customer performance analyses
• Support sales forecasting inventory monitoring and order tracking processes
• Contribute to customer business reviews through data-driven insights and recommendations
• Maintain accurate product and customer master data