Release Manager

Position Overview

We are seeking an experienced Release Manager to lead the planning governance coordination and execution of releases across a large-scale ERP transformation program. The successful candidate will be responsible for ensuring the controlled deployment of business-critical changes while minimizing operational risk and maintaining system stability.

This role requires extensive experience in enterprise Release Management Change Management stakeholder engagement impact assessments and release governance within complex technology environments. Experience with Infor M3 ERP and large-scale ERP transformation programs is highly desirable.

Key Responsibilities

Release Management

• Own and manage the end-to-end Release Management lifecycle for ERP transformation initiatives.
  
• Develop and maintain integrated release plans across multiple applications business functions and technology workstreams.
  
• Coordinate releases involving ERP platforms integrations middleware reporting solutions and third-party applications.
  
• Manage enterprise release calendars and ensure alignment across projects and delivery teams.
  
• Ensure timely high-quality releases with minimal disruption to business operations.
  

Change & Deployment Governance

• Establish implement and continuously improve release governance processes standards and controls.
  
• Coordinate production deployments go-live activities rollback strategies and post-release validation.
  
• Lead Release Readiness Assessments and Go/No-Go decision meetings.
  
• Ensure compliance with organizational Change Management policies audit requirements and governance standards.
  

Critical System Change Management

• Assess and manage changes affecting mission-critical business applications.
  
• Coordinate change approvals through the Change Advisory Board (CAB).
  
• Identify release dependencies risks and mitigation strategies.
  
• Maintain complete release documentation traceability and audit readiness throughout the release lifecycle.
  

Impact Assessment

• Conduct comprehensive impact assessments for system enhancements upgrades and transformation initiatives.
  
• Evaluate cross-functional dependencies across ERP modules integrated systems interfaces and business processes.
  
• Collaborate with business and technical stakeholders to identify operational impacts and define mitigation plans.
  
• Assess downstream impacts on reporting integrations data flows and end-user operations.
  

Stakeholder Management

• Partner closely with Program Managers Project Managers Business Leaders Solution Architects Development Teams QA Infrastructure and Operations.
  
• Provide regular release status updates dashboards and executive-level reporting.
  
• Facilitate communication and collaboration across geographically distributed teams.
  
• Proactively manage stakeholder expectations and resolve release conflicts.
  

Risk & Issue Management

• Identify assess and mitigate release-related risks.
  
• Track issues through resolution and escalate critical concerns when required.
  
• Drive continuous improvement initiatives to enhance release quality predictability and operational efficiency.
  

Process Improvement

• Improve Release Management processes through automation standardization and industry best practices.
  
• Define and monitor release KPIs and performance metrics.
  
• Support DevOps maturity and CI/CD adoption where applicable.
  

Requirements

Required Skills & Experience

• 8 years of experience in Release Management IT Project Delivery Change Management or related disciplines.
  
• Proven experience managing enterprise-wide releases within complex ERP environments.
  
• Strong understanding of Release Management methodologies and ITIL Change Management processes.
  
• Demonstrated experience managing business-critical production deployments.
  
• Expertise in conducting enterprise-wide impact assessments for technology changes.
  
• Excellent stakeholder management communication presentation and facilitation skills.
  
• Strong analytical planning organizational and problem-solving abilities.
  
• Experience working within Agile Waterfall or hybrid delivery methodologies.
  
• Ability to coordinate multiple cross-functional teams without direct authority