Product Owner (MFD)

Job Req Number: 116376
Time Type: Full Time

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Product Owner ServiceNow Employee Center

Are you ready to shape how thousands of employees interact with enterprise services every day

At DSV we are looking for an experienced Product Owner to lead the development of our ServiceNow Enterprise Employee Center the digital front door for IT HR Legal Facilities and other services across our global organisation.

In this role you will define and drive the product vision ensuring a seamless and valuable employee experience at scale. You will work closely with stakeholders across business functions and technology teams turning complex needs into simple user-friendly solutions that keep our global operations moving.

Your impact what you will do

• You take full ownership of the ServiceNow Employee Center and continuously evolve it to deliver value:
• Own and drive the product vision roadmap and backlog
• Act as the voice of the employee ensuring usability adoption and real business value
• Translate business needs and feedback into clear prioritised user stories
• Collaborate closely with platform teams developers and service owners across IT HR Legal and Facilities
• Work with UX analytics and change teams to improve user journeys and adoption
• Drive continuous improvement based on data feedback and ServiceNow best practices
• Establish and lead a Platform Community forum to ensure transparency and shared ownership
• Ensure alignment with enterprise architecture governance and UX standards
• Support releases end-to-end including testing rollout and adoption

This role can be based either at our headquarters in Hedehusene Denmark or in our Warsaw office.

What you bring

• You combine product ownership mindset with strong stakeholder collaboration and technical understanding:
• Experience working as a Product Owner or in a similar product management role
• Hands-on experience with ServiceNow ideally Employee Center or portal frameworks
• Strong understanding of Agile and Scrum ways of working
• Experience with internal digital products such as employee portals or enterprise platforms
• Ability to translate complex requirements into clear actionable backlog items
• Strong communication skills and confidence working with global stakeholders

Nice to have

• ServiceNow certifications (e.g. CSA CIS)
• Experience with UX journey mapping or employee experience design
• Background in ITSM HRSD or Enterprise Service Management
• Experience driving adoption change and value realisation

Why join DSV

You will take ownership of a high-impact product used daily by employees across our global organisation. Your work will directly influence how people interact with services improving efficiency clarity and overall user experience.

At DSV you will collaborate with international teams and contribute to solutions that support operations at scale.

What we offer:

• Employment based on an employment contract along with a comprehensive benefits package
• Training and development programs as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits:

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Integration events
• Corporate gym
• Corporate sports team
• Coffee / tea
• Parking space for employees
• Extra social benefits
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Bicycle parking
• Modern and ergonomic office
• Yoga in the office

Ready to make an impact

Apply today and help us shape the future of employee experience.

We accept applications until 21 June 2026 but we screen candidates on an ongoing basis so we recommend applying early.

No cover letter needed; just include a short motivation in your CV.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

Start here. Go anywhere

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