Product Manager (mfd)

The Product Manager (m/f/d) is responsible for defining and leading the end-to-end conversion strategy across checkout and RFQ experiences on owning the critical moment of customer commitment. This role drives measurable business impact by optimizing conversion performance shaping customer journeys and aligning cross-functional teams around high-value opportunities.

This position translates business goals and customer needs into a cohesive product strategy ensuring scalable data-driven solutions that improve conversion revenue and customer satisfaction across global markets.

This position reports to the Product Director Customer Experience; is part of the Digital Data and AI team; and is an on-site role Krakow Poland.

What You Will Do

• Own and evolve the conversion product strategy (checkout RFQ) delivering sustained improvements in conversion rate revenue and lead quality.

• Define and operationalize a measurement framework (e.g. funnel metrics and an experimentation roadmap) ensuring all initiatives are tied to quantifiable outcomes.

• Lead a cross-functional product team (engineering UX analytics SEO content) ensuring alignment on priorities trade-offs and execution against OKRs.

• Drive a continuous discovery and experimentation engine (A/B tests usability studies prototype validation) to reduce uncertainty and accelerate learning. Identify and prioritize high-impact opportunities across the customer journey leveraging analytics customer insights and market benchmarks.

• Align product initiatives with platform and architecture evolution (e.g. scalability performance and integration with back-end systems) ensuring long-term sustainability.

Who You Are

• BA degree and 5 years of experience in product management or related roles (e.g. Product Owner Project Manager Business Analyst) including ownership of customer-facing digital products.

• Proven experience with experimentation methodologies (A/B testing multivariate testing) including hypothesis design and statistical interpretation.

• Proficiency in web analytics tools (e.g. GA4 Adobe Analytics Mixpanel) and defining product KPIs tied to business outcomes.

• Experience working with global enterprise-scale websites including multi-market multi-language and accessibility considerations.

• Experience operating in Agile environments (Scrum/Kanban) and using tools such as Jira Confluence or similar.

Preferred Qualifications

• Experience in B2B e-commerce life sciences or regulated industries.

• Proven track record of improving conversion metrics (e.g. checkout completion lead generation funnel optimization) through data-driven product decisions.

• Experience leading product strategy for complex purchase flows (e.g. hybrid digital assisted sales RFQ processes).

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