PMO Change Manager S4o9

You will:

• Integrated Change Plan Ownership: Own maintain and govern the Program-wide integrated change management plan consolidating activities across all FCL and BCL workstreams tracking milestones managing cross-workstream dependencies and proactively identifying and escalating slippage to the Program Change Director.

• Change Governance Framework: Establish and maintain the change management governance framework defining the cadence structure and protocols for change team meetings steering committee inputs readiness review forums and decision-making escalation paths across the Program.

• Reporting & Dashboards: Design and maintain Program-wide change dashboards and reporting mechanisms providing the Program Change Director and steering committee with a clear accurate and timely view of change plan progress readiness status adoption metrics and key risks across all BUs and functions.

• Risk & Issue Management: Own the Program-level change risk and issues log tracking all change-related risks flagged by FCLs and BCLs ensuring owners and mitigations are assigned reviewing the log at the agreed governance cadence and escalating systemic risks to the Program Change Director with root cause analysis and proposed interventions.

• Standards Templates & Toolkits: Define develop and maintain the change management standards templates and toolkits used by Functional Change Leads and BU Change Leads ensuring consistency of approach output quality and ease of use across the team.

• Stakeholder Alignment & Coordination: Facilitate alignment across Change Management Leads Training Lead and Communications Lead coordinating cross-track dependencies resolving prioritisation conflicts and ensuring a cohesive and consistent approach to change delivery across all workstreams.

• Resource & Capacity Planning: Support the Program Change Director in forecasting resource needs tracking team workload allocation and identifying capacity risks ahead of key Program milestones ensuring the change team is resourced and equipped to deliver at pace.

• Meeting & Workshop Facilitation: Coordinate and facilitate key change forums including the change teams weekly operating rhythm readiness review meetings steering committee change updates and cross-functional planning workshops ensuring clear actions owners and accountability at every session.

• Change Budget Tracking: Support the Program Change Director in tracking and managing the change management budget maintaining visibility of expenditure against plan flagging variances and ensuring financial reporting is accurate and timely.

• Continuous Improvement: Capture lessons learned from each Program phase and deployment wave identifying what is working what is not and embedding improvements into future planning cycles and team ways of working.

• Onboarding & Induction: Own the onboarding and induction process for new members of the change team ensuring FCLs and BCLs joining the Program are quickly equipped with the context tools governance protocols and ways of working they need to contribute at pace.

• The Change PMO Lead sits at the operational centre of the change management function they are the person who ensures the change teams engine runs smoothly the Program Change Director has the information they need and the teams work is governed with the rigour a Program of this scale demands.

• This role requires a rare combination of structural discipline and collaborative flexibility able to build robust governance and tracking mechanisms while adapting them as the Program evolves and priorities shift.

• The Change PMO Lead does not deliver change directly they enable the Functional Change Leads and BU Change Leads to deliver more effectively by removing friction providing structure and ensuring everyone is working to a common standard and timeline.

• The candidate will thrive in a fast-paced environment with shifting priorities bringing order and clarity to complexity across a diverse geographically spread change team.

Education / Certifications:

• Bachelors degree in business administration Project Management Organisational Development or a related discipline.

• Project or Program management certification (PMP PRINCE2 MSP or equivalent) preferred.

• Working knowledge of change management methodology (Prosci ADKAR APMG or equivalent) advantageous.

• Experience with PMO tooling and Program management platforms (Smartsheet MS Project Jira or equivalent) is expected.

Job specific requirements:

• Proven track record running a PMO or governance function for a change management team on a large-scale transformation Program.

• Experience building and maintaining integrated Program plans across multiple parallel change workstreams.

• Demonstrated ability to design and maintain governance frameworks reporting dashboards and risk and issues logs for senior leadership and steering committee audiences.

• System implementation experience (SAP S/4 Hana O9 Oracle Salesforce or equivalent) highly preferred.

Travel requirements: