People Solutions Center Operations and Benefits Specialist

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.

At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.

Job Title: People Solutions Center Operations & Benefits Specialist(English & Arabic)

Location: Krakow Poland (4 days a week in the office)

As a People Solutions Center Operations and Benefits Specialist you will manage employee inquiries maintain accurate HR records and prepare employment-related documentation in Workday and local systems. You will ensure timely high-quality HR service delivery compliance and operational excellence while leveraging HR data to provide insights on the workforce metrics HR activities efficiency and costs.

• Inquiry Handling
• Respond to routine and complex employee inquiries related to the employee life cycle contracts and data
• Route specialized or escalated inquiries to appropriate teams or resources
• Maintain service excellence and confidentiality in all communications
  

Document Preparation

• Draft and process employment contracts addendums and other HR documents.
• Ensure documentation aligns with legal requirements and internal policies.
• Collaborate with HR Business Partners for approvals e-signatures and updates

HR Data Management

• Maintain and update employee records in Workday and local HR systems
• Ensure data accuracy consistency and compliance with global and local standards
• Support data audits and reporting activities.
• Responsible for updating procedures and work instructions

Benefits Administration

• Implement execute and maintain HR benefits programs including health retirement and other ancillary offerings
• Implement and execute HR programs of specialized nature to continuously improve all HR processes and procedures and enhance use of HR data for reporting analytics and workforce planning.
  

Technical Skills

• Proficiency in Workday and HR case management systems
• Strong understanding of HR data structures and document workflows
• High proficiency in Microsoft Office (Word Excel PowerPoint)
  

Communication & Service

• Very good written and verbal communication skills in English
• Knowledge of Arabic would be an advantage
• Strong customer service orientation and problem-solving skills
• Strong interpersonal and communication skills; approachable service-minded and proactive
• Ability to manage sensitive information with discretion
  

Organizational Skills

• Highly organized and able to manage multiple priorities with attention to detail and accuracy
• Ability to prioritize tasks and manage multiple deadlines
• Experience working in a fast-paced service-oriented environment

• Bachelors degree in Human Resources Business Administration or a related field
• Prior experience in HR operations environment as an HR Specialist or in a similar HR role
• Knowledge of employment laws and HR compliance practices

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will participate in feedback loops during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
  

Next Steps:

• If your application is successful and your profile is a match we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring managerand the extended team
• The final step is with the local HRBP
  

Our people make a difference

At Galderma youll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism collaboration and a friendly supportive ethos is the perfect environment for people to thrive and excel in what they do.

#LI-Hybrid