Operations Lead

About the Client

Our Client is building the AI teammate of the future.

Integrated directly into Slack and Microsoft Teams the platform connects with thousands of business tools and executes real work across finance marketing operations engineering and customer workflows. The vision is simple but ambitious: replace a significant portion of todays fragmented SaaS stack with a single AI-powered teammate.

Following a successful Series A funding round Our Client is entering a rapid scaling phase and is looking for exceptional operators who thrive in fast-moving high-growth environments.

• Location: Warsaw Poland (On-site)
• Employment Type: Full-Time
• Work Model: 5 Days per Week On-site
• Compensation: Competitive Salary Meaningful Equity
• Work Authorization: Valid Work-Permit for Poland

The Opportunity

Our Client is seeking an Operations Lead to become the operational backbone of the company.

This is a highly visible role working directly alongside the Co-Founder and Chief of Staff. You will own operational workstreams across product growth finance people operations customer operations and company operations.

Success in this role is measured by execution ownership and closure. You identify problems recommend solutions and drive initiatives to completion without requiring constant oversight.

This position is ideal for someone who enjoys solving problems building systems and creating operational leverage within a fast-scaling startup environment.

Key Responsibilities

Product Operations;

• Coordinate cross-functional initiatives across product engineering and growth teams
• Support product launches releases and operational execution
• Ensure smooth communication between internal stakeholders

Growth Operations;

• Coordinate campaign logistics and growth initiatives
• Support partnership activities and business experiments
• Track execution and ensure timely delivery of projects

Financial Operations;

• Manage vendor onboarding and documentation
• Coordinate invoices expenses signatures and operational finance processes
• Work alongside accounting and legal partners to maintain operational efficiency

People Operations;

• Support end-to-end hiring coordination
• Manage onboarding logistics and employee setup processes
• Ensure new hires have a seamless first-week experience

Customer Operations;

• Learn the product ecosystem and support customer-facing operations
• Help improve response quality operational efficiency and customer experience
• Coordinate issue resolution across teams

Company Operations;

• Support international expansion initiatives
• Coordinate office setup entity registrations and operational infrastructure
• Organize company events offsites and internal operational projects
• Build scalable systems and processes to support growth

Requirements

• Based in Warsaw or willing to relocate independently
• Ability to work on-site five days per week
• Excellent written and spoken English
• Strong organizational and project coordination skills
• Proven ability to execute and manage multiple priorities simultaneously
• High level of ownership and accountability
• Comfortable operating in fast-changing environments with limited structure
• Strong problem-solving mindset and attention to detail
• AI-native approach to work and productivity

Preferred Qualifications

• Experience in Business Operations Founders Office Chief of Staff Operations Management Executive Support Startup Operations or Project Coordination
• Experience in high-growth startup environments
• Experience supporting international expansion projects
• Experience establishing new offices legal entities or operational processes
• Polish language proficiency
• Experience building scalable internal systems and workflows

What We Offer

• Competitive compensation package
• Meaningful early-stage equity participation
• Direct exposure to founders and strategic decision-making
• High-impact role with company-wide visibility
• Fast learning and professional growth opportunities
• Opportunity to help scale a rapidly growing AI company
• High-trust high-autonomy environment
• Ownership from day one

If you are someone who enjoys turning complexity into execution building systems that scale and becoming the person everyone relies on to get things done we would love to hear from you...